xTime with CAI WHITE-2

New Client Resources

Welcome to Xtime

Your journey into the future of vehicle servicing starts here, and we’re excited to partner with you to improve your service process. With the power of Xtime, you’ll be able to deliver the high-quality automotive service experience your customers expect and drive growth for your dealership!

Find Answers to FAQs and more in the New Xtime Knowledge Base

To access, login to Xtime, select Help in the top right-hand corner, and click Customer Support.


Now’s the time to set your dealership up for success with our implementation checklist.


Discover resources that will help you demonstrate your service lane’s value to your customers.


Learn about best practices to improve your business & insights shaping our industry.


Master the basics across Invite, Schedule, Engage and Inspect.

Xtime Virtual Training

Hear from Service Manager Danny Wright with John Eagle Honda as he shares his experience with Xtime’s virtual training team, and how it helped them create a new, safe digital service experience.

Performance Management

As part of our commitment to your dealership, we will assign you a dedicated Performance Manager to help you find opportunities to improve and succeed. Watch this short video of Tiffani Stefanescu, Manager of Performance Management, as she explains some of the key benefits of a dedicated Performance Manager.

Additional Content & Resources

Mechanic showing customer the problem with car at the repair garage

Win the 5 Key Service Department Opportunities

To win back fixed ops business,
dealers need to be more
customer-centric. There are five
key opportunities in the service
process where dealers either win
or lose business.

There is no doubt now that your business can be agile. With the great resiliency and ability to pivot you’ve displayed in the first half of 2020, fixed operations transformation is happening more quickly than anyone thought possible. Because of that,  you are better prepared than ever to deliver a fully digital customer experience.


Digital Transformation: Rethink the Service Experience

We’ve been talking digital transformation for a while. Now it’s time to take action. We have to make changes to keep our employees and customers safe now and deliver the ultimate customer experience for a long time to come.

For personalized training, please contact the Performance Management team at

1-866-984-6355 or submit a support ticket.