Check out the latest best practices to help you make the most of your Xtime products to help your dealership succeed.
Dealerships working to improve service satisfaction face an age-old, uphill battle against common misperceptions, like unnecessary repair recommendations and high costs. But, most vehicle owners simply don’t understand what’s happening under the hoods of their cars, so they need you to help them.
Implement the secrets of high performers so you can work smarter, not harder, for more efficient and profitable fixed ops.
To retain customers and increase profitability, your dealership must improve the experience vehicle owners have in your service department.
In the wake of the coronavirus pandemic, dealerships face significant inventory shortages that threaten to sink profitability. In the absence of inventory, you can’t simply operate according to the status quo and can’t afford to put a pause on your marketing and sales efforts.
To make employees more efficient and stay true to its customer-first mission, Chapman Automotive Group saw an opportunity to improve how it moved its customers to and from dealerships by offering on-demand Lyft rides.
Your customers demand ease and digital interaction throughout the service experience, and you need the efficiency that brings to your service department. Let’s explore some opportunities for that win-win situation.
What’s more powerful — showing or telling? When it comes to additional service recommendations, you have a choice.
You need to fulfill your customers’ needs in a seamless process. And today, you have to do that digitally.
These days, your customers can do just about anything from the convenience of their homes. Outings are becoming optional and errands more obsolete, and businesses are responding to changing customer preferences.
For personalized training, please contact the Performance Management team at
1-866-984-6355 or submit a support ticket.