Best Practices

Check out the latest best practices to help you make the most of your Xtime products to help your dealership succeed.

Dealer Results

To make employees more efficient and stay true to its customer-first mission, Chapman Automotive Group saw an opportunity to improve how it moved its customers to and from dealerships by offering on-demand Lyft rides.  


Your customers demand ease and digital interaction throughout the service experience, and you need the efficiency that brings to your service department. Let’s explore some opportunities for that win-win situation.


What’s more powerful — showing or telling? When it comes to additional service recommendations, you have a choice.

Dealer Results

You need to fulfill your customers’ needs in a seamless process. And today, you have to do that digitally.

Customer Experience

These days, your customers can do just about anything from the convenience of their homes. Outings are becoming optional and errands more obsolete, and businesses are responding to changing customer preferences.

Fixed Ops Outlook

The customer-first mentality has never really changed. It always has and always will involve giving the customer the very best experience possible. But what has changed is the way dealer service departments deliver that experience.

For personalized training, please contact the Performance Management team at

1-866-984-6355 or submit a support ticket.

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