Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

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Article, Newsletter

Enhancing Service Operations for Kia Dealers with the Xtime Suite 

In the fast-paced world of automotive retail, efficiency, customer satisfaction, and profitability are paramount. With the advent of advanced sof…
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Article

Ensuring Employee Satisfaction: How Xtime Technology Fostered Success at Napleton Automotive Group 

Transforming Fixed Operations: The Xtime Advantage  In the rapidly evolving automotive industry, businesses must adapt and innovate to remai…
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Article

Q&A: Addressing Your Service Scheduling Technology 

Ensuring that your service scheduling technology meets the needs of your customers, your service team, and your dealership is crucial for maintai…
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Event

Hit the road with Xtime + Dealertrack DMS: An in-person workshop is coming to Philadelphia, PA and Long Island, NY!

Join us for an exclusive complimentary workshop for our Xtime and Dealertrack DMS clients. This all new 2 in 1 workshop featuring Xtime and Deale…
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Article, Infographic

4 Ways to Tackle Fixed Ops Challenges  

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience.  As a fix…
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Quick Tips

Quick Tip: Using Xtime Invite to Promote Summer Service Specials

Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue.
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Article

6 tips to turn your service department into a profit-making machine

Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 61% to 69% between 2022…
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Infographic

5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study 

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Newsletter

Xtime Payment

Boost CSI through Active Service Delivery Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly wi…
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Quick Tips

Quick Tip: Using Xtime University for Both New and Existing Employees

In less than 2 minutes, Daniel Watts shows you how Xtime University gives you valuable training tools for new hires along with refreshers for cur…
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