Resource Center

What are the biggest opportunities for dealerships in fixed operations heading into 2026? In this episode, Skyler Chadwick joins Ted Ings and Bella Smylie to unpack findings from the latest Cox Automotive Ownership Study. Together, they explore what the data reveals about customer retention, dealership profitability, and long-term growth. Dealers will learn how pricing transparency, clear

Watch this on-demand webinar to get practical tips and see firsthand how your dealership can streamline operations and increase profit margins across both parts and service departments. Dealertrack DMS and Xtime experts share strategies to optimize pricing, improve workflows, increase visibility, and drive stronger fixed-ops performance with practical examples you can put into action right

Summary: Dealers can turn their service lane into a powerful used-vehicle acquisition channel by identifying high-value vehicles during scheduled service visits, using real-time inspection data to inform appraisals, and proactively engaging customers with transparent trade-in offers. With customers holding vehicles longer and showing increased interest in value discussions during service, dealerships that connect service, inventory, and CRM workflows can acquire vehicles

This impactful session covers how top performing dealerships are turning vehicles arriving in the service lane into inventory acquisition targets.

Insights from the 2026 Cox Automotive Fixed Ops and Ownership Study

The conversations coming out of NADA 2026 made one thing clear: fixed ops is no longer just about efficiency behind the scenes—it’s about delivering a service experience that meets modern customer expectations while supporting dealership profitability.  In the first Xtime Fixed Ops Focus webinar of 2026, Xtime leaders recapped the biggest takeaways from the show and explored how evolving technology, smarter workflows, and clearer communication

3 TOP Fixed Ops Tech Trends to Watch This Year  Essential technology shifts helping service departments deliver faster, more connected, and more profitable operations—today and long term. 3 TOP Fixed Ops Tech Trends to Watch This Year  Essential technology shifts helping service departments deliver faster, more connected, and more profitable operations—today and long term. The automotive service landscape is evolving rapidly as dealers look

This impactful session covers key highlights from NADA that can help your dealership enhance the entire service experience