How High-Performing Dealers Turn to Fixed Ops for Retention, Revenue, and Repurchase Growth 

As vehicle ownership patterns continue to shift, fixed operations have become one of the most important drivers of customer retention, revenue growth, and future vehicle sales. The latest research from the 2026 Cox Automotive Fixed Ops & Ownership Study reveals how leading dealerships are using service to strengthen customer relationships, improve loyalty, and identify new sales opportunities. Download the eBook to explore four key findings and discover practical strategies for turning everyday service interactions into long-term business growth.