The Xtime Service utilizes some of the most advanced technology for Internet security available today. When you access the Xtime Service using high-strength industry standard Secure Socket Layer (SSL) technology, your dealership data will be protected using both server authentication and data encryption, ensuring that your data remains safe and secure.


Each of your dealership’s authorized users will receive a unique username and password.  The Xtime Service will only issue a session “cookie” to record encrypted authentication information for the duration of a specific session. The session “cookie” will not include either the username or password of your dealership’s users.  Xtime does not use “cookies” to store other confidential user and session information but, instead, implements advanced security methods based on dynamic data and encoded session identifications.


In addition, the Xtime Service is hosted in hardened redundant physical and network secure data center environments that use multiple firewalls and other advanced technologies to prevent interference or access from outside intruders. All systems and environments are monitored 24x7x365 for maximum security and availability.


The Canadian Anti-Spam Law (“CASL”) came into effect on July 1, 2014, and applies to all Commercial Electronic Messages (“CEMs”) that are sent to recipients who are residents of Canada where the CEM is transmitted from or to computers or devices in Canada.  Read more >

A major service provider to many technology companies worldwide, including Cox Automotive, experienced an outage last night that disrupted services. We have resolved the issue across most of our products, but you may see intermittent issues today as our systems stabilize. Due to the wide-spread nature of this outage, you may also see issues with our 3rd party partner integrations as they too work to restore their systems. Please be aware that you may experience some delays when contacting client support.