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Tech Trends to Watch in 2026-Cox Auto

Blog

Fixed Ops Tech Trends to Watch in 2026

Summary:The automotive service landscape is evolving quickly, and 2026 will bring new technologies and strategies for fixed ops success. This article highlights the key trends and practical steps dealerships can take to drive efficiency, customer loyalty, and smarter inventory sourcing. What You’ll Learn: We expect 2026 to be another year of rapid change, new challenges – and

25_XT_strategies-service-trends-profit

Blog

Turning Service Trends Into Profit: Strategies for Fixed Ops Success

Dealership service is at a crossroads. Vehicles are older, service demand is rising, and the market is expanding—but dealerships aren’t capturing their fair share. According to the 2025 Cox Automotive Service Industry Study, service visits are up, yet more customers are shopping around for service. The upside? Fixed ops revenue is thriving. Last year, service

CRS25-0059_Tech-Trends_XTM_Blog-Image_1254x836_v1

Blog

Fixed Ops Technology Trends to Look for at NADA 2025

Here’s a quick guide to the latest tech trends to look for at NADA in January so you can stay a step ahead of the competition. Omnichannel Technology The service experience is more than fixing cars. It’s a chance for your dealership to interact directly with your customers, diagnose problems, and provide personalized solutions for

CRS25-0076_Customer-Buyer-Journey_XTM_Service-Profitability_Blog-Image_1254x836_v1

Blog

6 tips to turn your service department into a profit-making machine

Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 69% to 75% between 2023 and 2024. Notably, 42% of new-car buyers stated their experience was better than their prior purchase, with dealership satisfaction reaching a historic high of 81%1.   With service being the money maker of the dealership

5-Key-Service-Takeaways-CBJ_Infographic

Infographic

5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study

nada2023-xtime

Blog

2023 Service Technology Trends to Know

Schedule your 2023 NADA demo to see innovations and gain efficiencies for your service department. Book now!

Blog

5 Service Strategies for Overcoming Inventory Shortages

Inventory acquisition challenges are an industry-wide issue with a profound impact on profitability. Implement these five service strategies to face down inventory obstacles and overcome supply chain challenges at your dealership.

XTM21-0154_NADA-2022_Blog-Image_1254x836_v3

Article
Blog

Fixed Ops 2022: Tech Trends to Watch

In 2022, dealerships will be looking for ways to promote efficiency within their service departments. At NADA 2022, you’ll have the chance to see how new tools and technologies are making it easier than ever to enhance productivity and increase profits.

Article

2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments

At the virtual NADA 2021 show, Xtime will showcase new features and integrations that now create a more convenient, transparent and digital experience for customers, which can result in higher revenue and profitability for dealers.

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Article
Blog

Service in a Lean Inventory Environment

With fewer cars to sell, your service department can save the day in three specific ways—driving additional revenue, sourcing used cars, and speeding up recon times.

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