Xtime Solutions

Drive efficiency, profitability, and customer and employee retention with fixed ops technology that helps you maximize the value of your service department.

Your Service Department Challenges, Solved

You face new challenges every day that stand between you and your profitability, efficiency, and customer retention goals. That’s why Xtime has created a full range of solutions to help you overcome your challenges and reach your goals.
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More vehicles serviced in less time

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A fully staffed, empowered service team

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The digital experience customers expect

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More dollars per RO

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Convenience for your customers

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Your Total Service Solution

Xtime partners with you to unlock the power of your service team, build customer trust, and create dealership transparency. With solutions such as our automotive service appointment scheduling software and more, you’ll boost your service department’s efficiency and your dealership’s revenue.

Real Results With Real Impact

0 %
increase in service retention
with Xtime Schedule
0 /mo.
additional ROs generated
with Xtime Invite
0 /mo.
additional ROs generated
with Xtime Engage
$ 0
increase in dollars per RO
with Xtime Inspect
Source: Data from all Xtime dealers between July 2021 and June 2022

Explore Our Solutions

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Schedule

Improve customer experience, fixed ops processes, and efficiencies and elevate your performance with easy-to-use service appointment technology: Xtime Schedule.
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0 %

increase in retention

0 /mo.

additional ROs generated

0 x

return on investment

Capabilities
  • Manage capacity to balance appointments, reduce bottlenecks,
    and control workload.
  • Create convenience for your customers with online service appointment scheduling and service pickup and delivery options.
  • Access service history and previously declined service recommendations while booking service appointments for consistent, transparent experiences.
Sources: Data from all Xtime dealers between March 2021 and February 2022 and between May 2021 and April 2022
schedule-imac-1@3x
0 %

increase in retention

0 /mo.

additional ROs generated

0 x

return on investment

Engage

Grow fixed operations when you exceed customer expectations with a digital service experience. By providing access to critical service information like previously declined services, Xtime Engage personalizes every appointment while helping you increase team productivity and dealership profit.
schedule-imac-1@3x
0 /mo.

additional ROs generated

0 %

increase in service retention

Capabilities
  • Give customers a self check-in option to complete from their phone, or come on in, where you greet them by name with all of their personal details and history.
  • Use your tablet to document a thorough walk-around and make your recommendations.
  • Communicate with customers via text and offer online payment and flexible financing options.
Source: Data from all Xtime dealers between March 2021 and February 2022
schedule-imac-1@3x
0 /mo.

additional ROs generated

0 %

increase in service retention

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INSPECT

Increase your shop’s efficiency and revenue while boosting customer satisfaction. By pairing pictures and video with service recommendations, Xtime Inspect facilitates transparent multipoint inspections and customer communication to streamline service processes.
schedule-imac-1@2x
$ 0

increase in dollars per RO

Capabilities
  • Use a uniform, digital inspection process to maximize shop control, efficiency, and effectiveness.
  • Identify additional revenue opportunities and operational improvements with real-time dashboards and scoreboards that display your critical KPIs.
  • Take and send photos and video to your customers, increasing customer transparency and dollars per repair order.
Source: Data from all Xtime dealers between March 2021 and February 2022
schedule-imac-1@2x
$ 0

increase in dollars per RO

Invite

Fill your service bays and keep generating revenue. As a marketing and demand generation tool, Xtime Invite helps you target the right audience to maximize your shop’s capacity with timely, personalized messaging.
schedule-imac-1@2x
0 /mo.

additional ROs generated

Capabilities
  • Personalize your marketing with relevant repair and maintenance messaging to showcase how well you know your customers and their cars and build customer trust and satisfaction.
  • Visualize and target unsold shop capacity so you can see when to bring in customers for optimal service profitability.
  • Easily create service reminders via text message, run seasonal specials, and recapture declined services, allowing customers to book appointments with a tap of their phone.
Source: Data from all Xtime dealers between July 2021 and June 2022
schedule-imac-1@2x
0 /mo.

additional ROs generated

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Quotation Mark

Xtime allows us to operate as a modern dealership in a competitive market because of the technology it provides, the electronic service menus complement the service process and take it to the next level of personalization for our customers.”

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Quotation Mark

We were able to find opportunities to market to, we were able to communicate better with our customers, and the net result is a 20% increase in sales per RO — something we couldn’t have done without the Xtime platform.”

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Quotation Mark

Everybody’s time is valuable. My guys all have offices, and it takes time for the guest to come in, sit down and converse while the advisor types everything in. With Engage, if a guest is in a hurry, we can do a quick check-in at the car, the guest can sign the iPad and be on their way.”

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Quotation Mark

We are very pleased with how Xtime has allowed our customers to easily book online and how it has relieved the work load of our BDC.”

Create Your Own Personalized Demo

See how Xtime helps you deliver the ultimate service experience, enabling better retention, more dollars per RO, faster customer approvals, and higher profits.

Success Stories

Xtime Integrations

Xtime is part of a powerful set of solutions from Cox Automotive that help marketing, sales, service, and operations workflows stay in sync, enabling dealers to create next-level consumer experiences and elevate profits with efficiencies across all departments.

Let’s talk about creating the ultimate service experience at your dealership.

Want to learn more about driving efficiency, profitability, and customer and employee retention with Xtime solutions? Ready to demo with our sales team? Just fill out the form and we’ll get in touch.

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