Spectrum

Do you have the Right System for a Superior Customer Experience?

91%

of dealerships say that the service experience is more important than the physical repair.

Profitable automotive dealership growth requires a loyal, satisfied customer base, which makes service retention absolutely critical. That’s why Xtime developed Spectrum, the industry’s first fully integrated, cloud-based system helping dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive dealerships need.

 


Spectrum consists of four tightly-integrated products — InviteScheduleEngage and Inspect — each optimizing an essential part of the ownership experience. At the heart of Spectrum lies the Xtime Cloud, which connects the solutions to create superior automotive service and drive results.

Robust Partner Integrations

  • Certified, bi-directional DMS integrations with Dealertrack DMS, CDK, Reynolds & Reynolds and others
  • Sophisticated Cox Automotive family integrations with VinSolutions, Dealer.com, Dealertrack DMS, and Clutch
  • Unique OEM integrations that include recalls so customers can view and book recall repairs during appointment scheduling online as well as telematics
  • Dealer Tire integration to aid in tire sales and additional dollars per RO.

Performance Management and Insight

  • A performance manager with deep industry experience assigned to you to help you find opportunity to improve and then help you succeed.
  • Dashboards using visual analytics help identify key service trends and opportunities
  • Comprehensive data to measure dealership and user performance and process

Products

Invite

  • Opportunity Dashboard
  • Lost Souls Recapture
  • Declined Services
  • Service Reminders
  • Timeslot Discounting
  • Performance Measurement
  • Text Marketing

Schedule

  • Online Scheduling
  • Mobile Scheduling
  • Dealer Scheduling
  • Call Center Scheduling

Engage

  • Tablet Reception
  • Walk-Around
  • Menu Presentation
  • Tire Selling
  • Texting
  • Payment
  • Self Check-In

Inspect

  • Inspection Dashboard
  • Dealership Chat
  • Multipoint Inspection
  • Enhanced Multi-Media

See how Xtime delivers the ultimate service experience.

Book Your Xtime Demo Now!