Boost dealership customer retention and dollars per RO with Engage. Create a superior service lane experience for your customers with this robust tool that facilitates a personalized check-in with tablet reception, instant access to declined services, and text communication to drive results for your business.
Grow dollars per RO when you present relevant tire and alignment conditions throughout the service visit utilizing Intelligent Diagnostics, an integration with Hunter.
Increase efficiency in your service department and expedite the write-up process with Self Check-In. Self Check-In can help you drive more dollars per RO, increase customer retention, and provide a superior service experience.
Great customer service is your key to success in the service lane, and that requires quick work and convenience at every turn. Your service advisors can take customer payments directly through the Engage tablet or at their desktop. Accepting payments in the service lane saves customers time and eliminates annoying personnel handoffs. And, with Payment, your customers get the option to pay online.
Source: Citizens Point of Sale Survey