Boost revenue, increase shop efficiency, and improve customer satisfaction with Inspect’s built-in digital multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory, and your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. All of this with one powerful tool.
Capture and share video with your customers with Enhanced Multi-Media. Robust video capability with mobile app support, Enhanced Multi-Media drives increased customer transparency and dollars per repair order.
It’s a win-win situation. Your customers want real-time status updates and you need to free up your advisors’ time. Service Tracker can help you with both. Your customers receive service status updates in the palm of their hand, eliminating the need for multiple phone calls to their advisor. They get improved transparency, and your advisors become available to customers standing in the service lane — improving customer experience as a whole. Available as an add-on to Inspect.
Eliminate double data entry and keep repairs moving forward with enhanced integration. Full DMS integration means faster, easier, and more streamlined workflow, allowing your employees to spend more time with customers. It also means more hours sold and increased revenue for your dealership.
Provide your customers with a consistent presentation of your service financing option and increase dollars per repair order with FlexPay. Even outside of economic uncertainty, 76% of customers say that they are more likely to make a purchase if given a simple, seamless payment plan option. FlexPay can help you drive additional service revenue through integrated service financing. Available with service financing partners DigniFi and Sunbit.
Create a better, higher quality, and more capable inspection experience in the palm of the technician’s hand with Mobile Inspect, now available on iOS and Android. Mobile Inspect helps you deliver a better customer experience and drive more dollars per repair order.
Enable an advanced collaboration experience with Intra-Dealer Chat. With the ability to share rich media among dealership personnel, and filter chats by RO status, Intra-Dealer Chat can help boost efficiency and profits while facilitating safety for your team and enhancing the way your service departments communicates.