Build Trust.
Gain Efficiency.
Grow Profit.
Deliver a transparent, convenient service experience and maximize the capacity of your shop.
Build Trust.
Gain Efficiency.
Grow Profit.
Deliver a transparent, convenient service experience and maximize the capacity of your shop.
Get More Cars through the Service Lane Faster
Make it easy for your service customers to say yes to recommended repairs through transparent communication while you boost productivity through streamlined workflows and fast online approvals using Xtime.
Approvals in as fast as 6 minutes when dealers send video with ASRs
Source: Based on median approval time for dealers using Xtime Inspect and Enhanced Multimedia, September 2022 to February 2023.
What Experience do Service Customers Expect?
From service scheduling and mobile check-in to online approvals and payment, your fixed ops technology should increase transparency and trust, save time, and allow your customers to complete more of the service process on their time and terms.
Xtime Spectrum Dealership Impact
Dealerships that use Xtime have enjoyed real growth in their fixed ops business:
Generate the demand you need. Target specific repairs or maintenance, market to distinct audience segments, recapture declined services, and keep shop’s capacity fully sold.
Improve customer experience, fixed ops processes and efficiencies, and optimize your shop capacity to elevate performance with easy-to-use service appointment technology.
Grow fixed operations profits when you exceed customer expectations. Drive results with personalized check-ins, tablet reception, instant access to declined services, and text communication.
Get faster approvals and higher profits with a transparent multipoint inspection process that grows your customers’ faith in your service department.
Source: Data from all Xtime dealers between July 2021 and June 2022
Store Declined Services and Recapture Revenue
Turn previously declined service recommendations into revenue opportunities. With Xtime, you can store and track declined ASRs to effectively market and present them to your customers.
Transparent & Convenient Service Experience
From appointment scheduling and flexible customer payment options to digital inspection tools and online customer approvals, Xtime is the only fixed ops solution that connects every step of the service process, digitally.
Easy-to-Use Service Technology
Provide the historical data and communication tools your service technicians need in one easy-to-use interface with Xtime for a better customer and employee experience.
Invested in Your Success
Achieve your goals and discover new opportunities to grow your service department through utilization of your Xtime tools with your performance manager. We’re here to make sure you succeed.
What Do Other Dealers Say?
At Napleton Auto Group, a five-store dealership in Wisconsin and Illinois, people come first. Learn how they support their team with the right tools and time-saving technology from Xtime to ensure high customer satisfaction, transparency, and trust.
Build Trust to Grow Profit
Gain efficiency and a 30x return on investment.
Source: Data from all Xtime dealers between July 2021 and June 2022
Fixed Operations: A Playbook to Move the Service Experience Forward
Leverage this playbook to deliver a better service experience in your digital channels.
Submit your email address below to receive a free copy of our playbook, designed to improve the service experience for your customers.
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