A fixed ops solution that delivers the service experience your customers demand.
A fixed ops solution that delivers the service experience your customers demand.
Tie the entire service experience together — from appointment booking to recapturing declined services — for a rich, engaging, digital customer experience that helps you drive dollars per RO and earn greater customer loyalty.
Odds are, you’re not. Fixed ops account for nearly half of a dealership’s gross profit, which is why it’s integral to have digital solutions that improve customer satisfaction, leading to an increase in retention and revenue.
Xtime Spectrum helps you deliver what your customer expects today — a more digital, more convenient service visit.
With easy-to-use technology and industry experts, we help you meet changing customer expectations to grow revenue and customer loyalty.
Dealerships that use Xtime have enjoyed real growth in their fixed ops business:
Manage appointment booking and pickup and delivery options, including Rideshare Powered by Lyft.
Create a superior lane experience with the personalized check-in tool that enables tablet reception or self-check-in.
Increase revenue and customer satisfaction with a multipoint inspection process integrated with multimedia and customer approvals.
Data from all Xtime dealers between Mar. 2021 and Feb. 2022
Your service techs can see all of the data in one place through an easy-to-use interface that allows them to deliver the best experience for their customers, without the friction.
From appointment scheduling and flexible customer payment options to digital inspection tools and online customer approvals, Xtime Spectrum is the only fixed ops solution that connects every step of the service process, digitally.
We’re here for more than set up and basic support — we’re here to make sure you succeed. Your performance manager’s job is to help you achieve your goals and discover new opportunities to grow your service department through utilization of your Xtime tools.
“Xtime changed the game. Now we have complete control over our operation and can offer our customers a better experience while maximizing sales per repair order.”
Source: Xtime Data, Period analyzed Dec. 2019-Nov. 2020
Deliver the service experience your customers demand.
Leverage this playbook to deliver a better service experience in your digital channels.
Submit your email address below to receive a free copy of our playbook, designed to improve the service experience for your customers.
Access your copy of Fixed Operations: A Playbook to Move the Service Experience Forward below.
Find greater efficiency and drive revenue with powerful service technologies that will bring customers in and keep them loyal to your dealership.
Keep customers coming back with the convenience of online and mobile automotive service appointment scheduling software
Create a superior lane experience with the personalized check-in tool that enables tablet reception of self-check-in.
Increase revenue and customer satisfaction with a multipoint inspection process integrated with customer approvals.
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