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Fixed-Ops-Focus-Inventory-Sourcing 6m Read

Make the Service Drive into a Valuable Acquisition Channel 

Summary: Dealers can turn their service lane into a powerful used-vehicle acquisition channel by identifying high-value vehicles during scheduled service visits, using real-time inspection data to inform appraisals, and proactively engaging customers with transparent trade-in offers. With customers holding vehicles longer and showing increased interest in value discussions during service, dealerships that connect service, inventory, and CRM workflows can acquire vehicles
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XTM26-0229_Fixed-Ops-Focus_Session-1_Landing-Page-Image_715x462_v1 5m Read

Top Fixed Ops Trends from NADA 2026

The conversations coming out of NADA 2026 made one thing clear: fixed ops is no longer just about efficiency behind the scenes—it’s about delivering a service experience that meets modern customer expectations while supporting dealership profitability.  In the first Xtime Fixed Ops Focus webinar of 2026, Xtime leaders recapped the biggest takeaways from the show and explored how evolving technology, smarter workflows, and clearer communication
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Tech-Trends-2026_XTM_Landing-Page-Image 3m Read

3 Top fixed ops tech trends to watch this year

3 TOP Fixed Ops Tech Trends to Watch This Year  Essential technology shifts helping service departments deliver faster, more connected, and more profitable operations—today and long term. 3 TOP Fixed Ops Tech Trends to Watch This Year  Essential technology shifts helping service departments deliver faster, more connected, and more profitable operations—today and long term. The automotive service landscape is evolving rapidly as dealers look
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Modern Fixed Ops Strategy with Skyler Chadwick & Ted Ings  1m Read

Modern Fixed Ops Strategy with Skyler Chadwick & Ted Ings 

What does it take to compete in fixed ops heading into 2026? Skyler Chadwick outlines the innovations, updates, and dealer‑focused solutions Xtime is unveiling, and the new fixed ops technologies across the Cox Automotive ecosystem. From connected service experiences to enhanced tools that help dealerships work smarter and serve customers better, dealers will be able to drive more efficiency and increase operational performance. 
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CRS25-0113_NADA-2026_AI-Blog-Image_XTM_1254x836_v2 3m Read

Your NADA 2026 Guide: How Xtime Uses AI & Automation to Elevate Every Service Experience

Summary: See how Xtime is transforming fixed ops with dealership ready AI and automation at NADA 2026. Xtime delivers fast gains in retention, efficiency, and RO growth—powered by Cox Automotive’s data ecosystem. Make the Xtime booth your first stop to experience the modern, AI‑enhanced service lane – including a first look at upcoming AI capabilities designed to boost technician efficiency, improve OEM warranty accuracy,
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Win Back Customers by Overcoming Common Fixed Ops Misconceptions 8m Read

Win Back Customers by Overcoming Common Fixed Ops Misconceptions 

Matt Warpinski and Tiffani Stefanescu, Directors of Performance Management at Xtime  Today there are more vehicles on the road than ever before, but the volume of dealer visits from 2018 to 2025 shows a significant drop. Service customers are going to independent repair shops and quick lubes instead of the dealership. And now we’re seeing new mobile services going out to people’s houses and doing work there.  Once a
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