Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

Quick Tips

Quick Tip: Holiday Promotions with Xtime Invite

Tiffani Stefanescu is feeling the holiday spirit and so should your dealership! Whether you’re trying to advertise your holiday promotions, or yo…
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Quick Tips

Quick Tip: How to Bulk Edit Op Codes and Services with Daniel Watts​

Xtime Sr. Performance Manager Daniel Watts shares how to make bulk edits in Schedule to save you time.
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Webinar

Coach Behaviors and Improve Results using Xtime Reporting

Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, an…
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Quick Tips

Tiffani Stefanescu’s 3 Quick Tips for September

Have you tried calling your service department recently? What was the experience like? In this 2-minute video, Xtime Performance Manager, Tiffani…
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Quick Tips

Quick Tip: Leverage More Selling Points & Enhance the Customer Experience with Xtime Engage

Daniel Watts presents a quick video update showcasing how Hunter integrates with Xtime Engage to give your service professionals a quick and accu…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
Read More
Screenshot 2023-04-06 at 1.35.31 PM
Webinar

Finding Fixed Ops Efficiencies to Drive Profitability with Dealertrack DMS and Xtime Integrations

Tune in to watch George Howser, Sr. Performance Manager for Xtime, as he discusses how to get the most out of Enhanced Multimedia reporting featu…
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Article, eBook, Whitepaper

6 Ways to Maximize the Customer Experience

Inventory acquisition challenges are an industry-wide issue with a profound impact on profitability. Implement these five service strategies to f…
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Car mechanics using digital tablet
Article

A Day in the Life of a Service Department: Optimize Your Service Department with Multipoint Inspection Technology

A day in the life of most service departments is an adventure. Consider the following process improvements to help you prioritize the service pro…
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Mechanic and customer handshaking in auto repair shop
Article

Help Your Service Department Reach Its True Potential

The next generation of employees that come on board will need to get up-to-speed (and fast) on your technology to deliver the customer care you’r…
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