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Quick Tips
Video

Quick Tip: Quickly Access Quote Signatures on Demand

Check out this new Xtime feature enhancement to access customer quote signatures in the customer profile.

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Article

Increase Dollars per RO with Flexible Customer Financing

Are you leaving money on the table? With 36 percent of consumers unable to pay for a $500 auto repair, it’s no wonder so many ASRs go unsold.1 Many forwardthinking dealers offer service financing options, but it’s likely that their current solutions require a separate system. And shuffling between platforms hurts advisor efficiency and makes

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Blog

Enhancing Service Operations for Kia Dealers with the Xtime Suite

In the fast-paced world of automotive retail, efficiency, customer satisfaction, and profitability are paramount. With the advent of advanced software solutions, Kia dealerships now have the tools they need to excel in these areas. The certified suite of Xtime products—Schedule, Engage, and Inspect—stands at the forefront of this transformation. In this blog post, we’ll explore

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Case Study

Ensuring Employee Satisfaction: How Xtime Technology Fostered Success at Napleton Automotive Group

Transforming Fixed Operations: The Xtime Advantage Auto dealers must continuously adapt and innovate to remain competitive, and one critical aspect is the employee experience in fixed operations. The Napleton Automotive Group, led by Danny Randolph, has leveraged Xtime technology and automotive repair estimate software to enhance service lane operations, improving efficiency, customer satisfaction, and overall

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Ensuring that your service scheduling technology meets the needs of your customers, your service team, and your dealership is crucial for maintaining customer satisfaction and profitability. Below, you’ll find a comprehensive list of questions to help assess your current service scheduling technology. Key Consideration 1: Your Customers Is there digital-to-in-store continuity for customers? Answer: Ensuring

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Infographic

4 Ways to Tackle Fixed Ops Challenges 

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience. As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry

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Video

Quick Tip: Using Xtime Invite to Promote Summer Service Specials

Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue.

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Blog

6 tips to turn your service department into a profit-making machine

Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 69% to 75% between 2023 and 2024. Notably, 42% of new-car buyers stated their experience was better than their prior purchase, with dealership satisfaction reaching a historic high of 81%1.   With service being the money maker of the dealership

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Infographic

5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study

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Article

Xtime Payment

Boost CSI through Active Service Delivery Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly within Xtime. From both the desktop or tablet, service advisors have the ability to accept credit card payments in the service lane or create an online payment request for the customer to pay at their

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