Resource Library

At the 2021 Cox Automotive Fall Expo, Tiffani Stefanescu, Manager Performance Manager at Xtime, discussed the following methods for alleviating inventory challenges using Xtime solutions.

At the 2021 Cox Automotive Fall Expo, Matt Hamby, senior performance consultant at Xtime, discussed how to digitize the service experience to boost revenue, increase customer satisfaction, and get the most out of every service transaction, starting with scheduling a service appointment.

Want to deliver the perfect digital service experience? Join Darrel Ferguson, Xtime Director of Performance Management, to learn the “why” and “how to” of implementing a digital service experience that meets customers’ needs.

Want to deliver the perfect digital service experience? Join Darrel Ferguson, Xtime Director of Performance Management, to learn the “why” and “how to” of implementing a digital service experience that meets customers’ needs.

At the virtual NADA 2021 show, Xtime will showcase new features and integrations that now create a more convenient, transparent and digital experience for customers, which can result in higher revenue and profitability for dealers.

Despite current headwinds and market conditions, dealership service centers remain resilient and continue to be among the most preferred service providers. According to the 2021 Cox Automotive Service Industry Study 34 percent of consumers prefer dealership service centers, a 1 percentage point increase from 2018, and ahead of general repair shops and quick lube locations.

As the keynote speaker at a recent Ted Ings’ Fixed Ops Roundtable event, Cox Automotive’s David Foutz, VP Enterprise Client Management tackled how leadership makes the difference in going digital, the secrets of thriving dealers, and the future state of fixed ops.

Your service walk-around process has surprising profit-producing potential. Join Don Baxter, Performance Consultant Manager at Xtime, as he discusses how a defined walk-around process can generate higher profits and offer an elevated customer experience.

Implement the secrets of high performers so you can work smarter, not harder, for more profitable and more efficient fixed ops.

Your service walk-around process has surprising profit-producing potential. Join Don Baxter, Performance Consultant Manager at Xtime, as he discusses how a defined walk-around process can generate higher profits and offer an elevated customer experience.

Your service walk-around process has surprising profit-producing potential. Join Don Baxter, Performance Consultant Manager at Xtime, as he discusses how a defined walk-around process can generate higher profits and offer an elevated customer experience.

In the automotive industry, service satisfaction has become an important driver of success.

Your service software can be a useful tool when it comes to vehicle sales opportunities. Listen to Tiffani Stefanescu, Senior Performance Manager with Cox Automotive, as she discusses ways to leverage Xtime to address inventory shortages and acquire used cars.

Your service walk-around process has surprising profit-producing potential. Join Don Baxter, Performance Consultant Manager at Xtime, as he discusses how a defined walk-around process can generate higher profits and offer an elevated customer experience.

With fewer cars to sell, your service department can save the day in three specific ways—driving additional revenue, sourcing used cars, and speeding up recon times.