Tips & Best Practices
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Back To Basics
Back to Basics: A GM’s Guide to Managing the Service Lane Most General Managers don’t come from a service background – but that doesn’t mean you should hesitate to be a fixed operations leader. In this series from Brenda Berg, Fixed Operations Strategist at Cox Automotive, we provide a guide for using Xtime tools toRead More
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Newsletter
Client Newsletter Archive Return To Client Resource Center Looking for our most recent client newsletters? Find an archive of each monthly email below, all in one place, so you don’t miss a thing. March 2023 A Quick Tip video on Texting, Enhanced Multi-Media best practices, and quoting labor costs. View here. January & February 2023Read More
Xtime Customer Kit
Xtime Customer Kit Check out these tips, tricks and resources for making sure your customers know how much value you are providing them. When you know how to speak about the technology that powers your dealership – and what sets it apart from the competition – your customers will realize how much more you’re doingRead More
Best Practices
Best Practices Return To Client Resource Center Check out the latest best practices to help you make the most of your Xtime products to help your dealership succeed. Customer Experience How-To Dealer Results Fixed Ops Outlook Customer Experience Equip Yourself to Move the Service Experience Forward Drive profit with satisfied customers who keep coming back.Read More
New Client Resources
New Client Resources Welcome to Xtime Your journey into the future of vehicle servicing starts here, and we’re excited to partner with you to improve your service process. With the power of Xtime, you’ll be able to deliver the high-quality automotive service experience your customers expect and drive growth for your dealership! Find Answers toRead More
Pro Tips
Pro Tips Check out these pro tips to help you make the most of your Xtime products to help your service department succeed. Fixed Ops Silver Lining: Stay the Course Dealers have made great strides to reimagine the service experience for customers and staff. Regressing will not pay off, but delivering what the customer wantsRead More
Client Resource Center
Client Resource Center Upcoming Webinar: Xtime Reporting Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, and how their actions impact profitability—you empower them to elevate the entire service experience. Join a webinar all about using Xtime reporting to coach better behaviorsRead More
Texting
Dealerships & Text Messaging Text messages are now the preferred method of communication for many people. Quick, convenient, and comfortable, text messages have replaced phone calls, emails, and in-person conversations for many people in many situations. It’s natural that businesses—especially automotive dealerships—would want to take advantage of this popular and efficient method of customer communication.Read More
Xtime Webinar Series
Xtime Webinar Series Select Any Webinar Topic Below ADVANCED SHOP MANAGEMENT: INSPECT ALERTS AND REPORTS Tuesday, November 19th: 9AM PT/ 10AM MT/ 11AM CT/ 12PM ET Join us for this one-hour webinar to find out how Xtime can help you: Uncover the ‘Secrets of Your Shop’ with next-level Inspect reporting. Use Inspect Manager Alerts toRead More
Services
Crush your Goals with your Performance Manager Book Demo In addition to industry-leading products, Xtime offers the expertise of knowledgeable specialists and a wide variety of services to ensure your experience with Xtime’s auto repair software suite exceeds all of your goals. DEALER PERFORMANCE CONSULTING On-site consultations provide insights and discussion to boost show rates, improve shopRead More