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1m Read

How High-Performing Dealers Turn to Fixed Ops for Retention, Revenue, and Repurchase Growth 

As vehicle ownership patterns continue to shift, fixed operations have become one of the most important drivers of customer retention, revenue growth, and future vehicle sales. The latest research from the 2026 Cox Automotive Fixed Ops & Ownership Study reveals how leading dealerships are using service to strengthen customer relationships, improve loyalty, and identify new
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The Building Blocks of a More Profitable Service Department 7m Read

The Building Blocks of a More Profitable Service Department 

Summary: Dealerships can improve service department profitability through digital inspections, faster approvals, declined-service follow-up, service lane acquisition opportunities, and connected fixed operations workflows that drive higher RO value, stronger customer retention, and long-term revenue growth.   As consumers increasingly keep their vehicles longer, the service department has become one of the dealership’s strongest opportunities for revenue growth,
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Maximizing Parts Profitability Webinar 1 Hr Watch

Master Parts & Service Profitability: Tips for Running a More Profitable Parts and Service Department

Watch this on-demand webinar to get practical tips and see firsthand how your dealership can streamline operations and increase profit margins across both parts and service departments. Dealertrack DMS and Xtime experts share strategies to optimize pricing, improve workflows, increase visibility, and drive stronger fixed-ops performance with practical examples you can put into action right
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Fixed-Ops-Focus-Inventory-Sourcing 6m Read

Make the Service Drive into a Valuable Acquisition Channel 

Summary: Dealers can turn their service lane into a powerful used-vehicle acquisition channel by identifying high-value vehicles during scheduled service visits, using real-time inspection data to inform appraisals, and proactively engaging customers with transparent trade-in offers. With customers holding vehicles longer and showing increased interest in value discussions during service, dealerships that connect service, inventory, and CRM workflows can acquire vehicles
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XTM26-0229_Fixed-Ops-Focus_Session-1_Landing-Page-Image_715x462_v1 5m Read

Top Fixed Ops Trends from NADA 2026

The conversations coming out of NADA 2026 made one thing clear: fixed ops is no longer just about efficiency behind the scenes—it’s about delivering a service experience that meets modern customer expectations while supporting dealership profitability.  In the first Xtime Fixed Ops Focus webinar of 2026, Xtime leaders recapped the biggest takeaways from the show and explored how evolving technology, smarter workflows, and clearer communication
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