What's New on Xtime

Skip to content

Autotrader
Dealer.com
Dealertrack
Kelley Blue Book
vAuto
VinSolutions
xTime
Manheim

What’s New
Support
1-855-COX-AUTO

1-855-COX-AUTO
Get Started
Login

Xtime

Solutions
- Solutions
- Xtime Technology Suite
  
  Drive efficiency, profitability, and customer retention with fixed ops technology that helps you maximize the value of your service department.
  Learn More
Integrations
Resources
- Resources
- Xtime Technology Suite
  
  Drive efficiency, profitability, and customer retention with fixed ops technology that helps you maximize the value of your service department.
  Learn More
About Us

Get Started Login

What’s New
Support
1-855-COX-AUTO

Search

Get Started Login

Home / Resources / Page 10

Resources

Filter By:

Topic

Best Practices
Business Continuity Tools & Resources
Change Management
Consumer Experience
Data and Insights
Dealer Experience
Dealer Results
DMS integration
Efficiency
Fixed Operations
How-to
Industry
Inspect
Invite
New User Resources
product
Profitability
Schedule
Service Industry
Xtime Spectrum

Product

Engage
Inspect
Invite
Schedule
Xtime all

Resource Format

Article
Assessments
Blog
Case Study
eBook
Guide
In the News
Infographic
Newsletter
Press Releases
Quick Tips
Quiz
Video
Webinar
Whitepaper

XTM19-0058_Resource-Page-Image_Evergreen_Quiz_1024x572_V2

Assessments
Quiz

Dealership Service Department Assessment

Find out if your dealership is among the most advanced in our industry. You can feel the winds of change when it comes to customer expectations in the service lane. Are you ready to face them head on and get your service department moving in the right direction? Take this quick assessment to find out

Press Releases

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty REDWOOD CITY, Calif., July 15, 2019 – To help dealers build stronger customer relationships and drive lasting customer retention in the service department, Xtime today announces a new integration of its Inspect product with Auto/Mate, a national dealer management system (DMS) provider.

Joel-Chicago

Case Study
Video

Honda of Downtown Chicago Captures Declined Services, Grows Profits

Honda of Downtown Chicago is one of the busiest service centers around. Every day—from daybreak to nightfall—cars stream in and out of the service bays. And Service Manager, Joel Adames, counts on us to keep business flowing. Prior to Xtime, Honda of Downtown Chicago performed well, with a healthy client base and substantial revenue. But

tracy_blog

Article
Blog

Fight the Fear of Change with Accessible Data

Written by, Tracy Noonan Fred Vice President & General Manager Fear is a funny thing. In humans, it generally evokes one of two well-known responses—fight or flight. In a split second, our instincts kick in and we decide whether to confront the source of fear or simply run away. In recent interactions with dealerships, I’ve

ferman-volvo-matt-ketchum

Case Study

Ferman Volvo Cars Uses Xtime to “Treat Customers Like Family”

Ferman Volvo Cars of Tarpon Springs, Florida, is widely known for its dedication to customer experience—one of many reasons that they were voted Xtime’s very first recipient of the Customer Experience Excellence award at this year’s Digital Dealer 24 conference in Orlando. Service Manager Matt Ketchum attributes this award and Ferman Volvo’s reputation for customer

Nissan Dealership Kelowna

Case Study

Kelowna Infiniti Nissan With Spectrum

With Spectrum, Kelowna Infiniti Nissan manages shop load and offers customers a premium service experience John Hughes, Service Manager at Kelowna Infiniti Nissan in Kelowna, British Columbia, understands what consistent and honest communication with customers does for retention and brand loyalty. Having been familiar with Xtime’s solutions since 2005, John implemented Xtime products—starting with Schedule,

annica-sunridge-dealer-success

Case Study

Sunridge Nissan Streamlines Its Solution Platforms with Xtime

A few years ago, Sunridge Nissan in Calgary, Alberta, was using multiple solutions for all of its customer needs. The dealership quickly implemented Schedule to accommodate its customers online scheduling needs, and Xtime’s other solutions—Engage, Invite and Inspect—soon followed. Service Manager Annica Larsson said that introducing Xtime allowed the dealership to streamline its operations instead

vadenbg-1030×556

Case Study

Vaden of Beaufort Brings Technology to the Service Drive

A short time ago, Vaden of Beaufort in South Carolina managed its service drive the “old-fashioned way,” according to Corporate Fixed Operations Director Dawn Newsome. Realizing that the service advisors made more eye contact with their clipboards than with customers, Dawn knew that the service department needed to make some improvements. “The age-old way of

Manly Honda Service Department Employees

Case Study

Manly Honda goes all in with Spectrum

Just a few years ago, Manly Honda in Santa Rosa, California, was using the dealer management system (DMS) for service appointments. While appointments were being made, Service Manager Luke Ammann noticed that processes were inefficient and that the service department could bolster its customer service experience. “We needed a better appointment process,” said Luke. “Our

delgrande-carousel

Case Study

Del Grande Dealer Group Uses Xtime’s Integrated Solutions

Shaun Del Grande, President of Del Grande Dealer Group (DGDG) in San Jose, California, knows how to take care of customers. In his 17 years of business, he and his team have built DGDG into one of the largest privately held dealerships in the San Francisco Bay Area, comprised of 14 locations. The key to their success,

SOLUTIONS

Invite
Schedule
Engage
Inspect

COX AUTOMOTIVE

Integrations
Success Stories
About
Careers

RESOURCES

Resource Center
Client Resources
Xtime Client University
Help Center
What’s New

CONTACT US

Contact Us
Support
Request a Demo

HEADQUARTERS

COX AUTOMOTIVE
6205 PEACHTREE
DUNWOODY RD.
ATLANTA, GA 30328

Privacy Policy
Security
Corporate Information
Do Not Sell My Info

© 2025 Xtime Inc. All rights reserved.

Follow us on https://www.linkedin.com/company/xtime
Follow us on https://www.facebook.com/xtimeservicecrm
Follow us on https://x.com/Xtime
Follow us on https://www.youtube.com/user/xtimevideo

EXTENDED! SAVE UP TO 50%*

Don’t miss out! Limited time savings on Cox Automotive solutions.