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Video

Quick Tip: Using Xtime Invite to Promote Summer Service Specials

Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue.

CRS25-0076_Customer-Buyer-Journey_XTM_Service-Profitability_Blog-Image_1254x836_v1

Blog

6 tips to turn your service department into a profit-making machine

Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 69% to 75% between 2023 and 2024. Notably, 42% of new-car buyers stated their experience was better than their prior purchase, with dealership satisfaction reaching a historic high of 81%1.   With service being the money maker of the dealership

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Infographic

5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study

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Article

Xtime Payment

Boost CSI through Active Service Delivery Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly within Xtime. From both the desktop or tablet, service advisors have the ability to accept credit card payments in the service lane or create an online payment request for the customer to pay at their

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Blog

Quick Tip: Using Xtime University for Both New and Existing Employees

In less than 2 minutes, Daniel Watts shows you how Xtime University gives you valuable training tools for new hires along with refreshers for current employees.

Xtime Thumbnail

Video

Your First Look at NADA 2024

As NADA 2024 approaches, Skyler Chadwick, Director of Product Consulting for Xtime, shares a preview of what to expect at the “auto industry event of the year” — plus some tips for networking while you’re at the show. Want to know what else to look for at NADA this year? Check out the new First

Quick Tip: Using the Fixed Ops KPI Insights Report

Blog

Quick Tip: Using the Fixed Ops KPI Insights Dashboard

Check out our latest dashboard for a simple and easy look at Schedule statistics, check-in utilization, Inspect usage, ASR data, sold and unsold dollars, and multimedia reports.

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Guide

Make Your Service Workflows Work

Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your

QT Thumbnail Recruiting Tips

Video

Quick Tip: Creative Ways to Fill Your Job Openings with Xtime

It’s no secret that staffing shortages in the service lane affect your business. What can Xtime do to help? Tiffani Stefanescu shares creative ways to use your existing tools to drive and track more applicants and referrals to your business.

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Quick Tips
Video

Quick Tip: Switching Between Dealerships in the Xtime App

In under 2 minutes, learn how to switch between instances in the Xtime app. For Xtime users overseeing multiple rooftops, this allows efficient overview of several service lane businesses.

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