Leveraging Technology for Customer Lifecycle Management

Customer retention is key to your dealership. To keep your customers coming back through multiple stages of vehicle ownership, you must find ways to convert sales customers to service customers, and vice versa.  It’s the cycle of dealership success.  

Join special guest Kyle Mountsier, Partner/COO at Automotive State of the Union, and Tiffani Stefanescu, Manager of Performance Management at Xtime, to learn how you can leverage Xtime solutions to own customer retention. Webinar topics will include:

• Setting up your service department as a customer acquisition channel

• Communication tips to improve the customer experience

• Improving the sales-to-service handoff