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XTM23-0186_Workflow-Study_Thumbnail-Image_413x413_v1

Guide

Make Your Service Workflows Work

Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your

QT Thumbnail Recruiting Tips

Video

Quick Tip: Creative Ways to Fill Your Job Openings with Xtime

It’s no secret that staffing shortages in the service lane affect your business. What can Xtime do to help? Tiffani Stefanescu shares creative ways to use your existing tools to drive and track more applicants and referrals to your business.

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Quick Tips
Video

Quick Tip: Switching Between Dealerships in the Xtime App

In under 2 minutes, learn how to switch between instances in the Xtime app. For Xtime users overseeing multiple rooftops, this allows efficient overview of several service lane businesses.

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Quick Tips
Video

Quick Tip: How to Manage A La Carte Services and Service Menus

Join Performance Manager Daniel Watts as he shares ways to make your service scheduling menus more effective and optimized for your dealership needs.

Joe Hawkins Quick Tip

Quick Tips
Video

Quick Tip: Fine Tune Your Service Schedule with Skill Constraints

Assigning the technician with the most relevant skillset for each job is a great way to maximize efficiency. Join Xtime Performance Manager Joe Hawkins and learn to set skill constraints and guarantee you have techs with applicable experience for each RO.

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Webinar

Maximizing Gross and Efficiency with Xtime’s New Estimating Tools

Join Xtime Performance Management for a walk-through of Xtime's newly expanded pricing tools.

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Video

Winning Strategies of Forward-Thinking Service Departments

Learn what tactics forward-thinking service departments are implementing to set themselves apart and boost profitability.

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Article
Blog

How to Create a Fully Digital Service Experience

What do your service customers expect from you? What kind of experience and features do they require? Today’s automotive consumers prefer to purchase online, so it would make sense your service customers would prefer to interact with you online as well. Dealers that want to give consumers the digital experience they prefer should look for

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Quick Tips
Video

Quick Tip: Managing Out of Office Communications

Learn from Daniel Watts how to set up and forward out-of-office messages, so you can always stay on top of incoming text messages from your customers even while you're away.

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Video

Quick Tip: Xtime Texting Options for Superior Customer Experiences

Texting is a quick, convenient way to communicate with your service customers—not to mention their preferred way to interact with you. Check out these three quick Xtime Texting tips to deliver a superior customer experience.

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