Keeping Customers for Life with Ted Ings & Skyler Chadwick
What are the biggest opportunities for dealerships in fixed operations heading into 2026? In this episode, Skyler Chadwick joins Ted Ings and Bella Smylie to unpack findings from the latest Cox Automotive Ownership Study. Together, they explore what the data reveals about customer retention, dealership profitability, and long-term growth. Dealers will learn how pricing transparency, clear
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