Coach Behaviors and Improve Results using Xtime Reporting

Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, and how their actions impact profitability—you empower them to elevate the entire service experience.

Join Xtime Sr. Performance Manager Joe Rehling for an on-demand webinar all about using Xtime reporting to coach better behaviors and drive results. Topics include:

• Capturing contact information and preparing the customers for the visit

• Performing walk-around and menu presentations the right way

• Ensuring a quality Inspection and quoting process from start to finish