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Dealer Experience

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Article

Increase Dollars per RO with Flexible Customer Financing

Are you leaving money on the table? With 36 percent of consumers unable to pay for a $500 auto repair, it’s no wonder so many ASRs go unsold.1 Many forwardthinking dealers offer service financing options, but it’s likely that their current solutions require a separate system. And shuffling between platforms hurts advisor efficiency and makes

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Case Study

Ensuring Employee Satisfaction: How Xtime Technology Fostered Success at Napleton Automotive Group

Transforming Fixed Operations: The Xtime Advantage Auto dealers must continuously adapt and innovate to remain competitive, and one critical aspect is the employee experience in fixed operations. The Napleton Automotive Group, led by Danny Randolph, has leveraged Xtime technology and automotive repair estimate software to enhance service lane operations, improving efficiency, customer satisfaction, and overall

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Infographic

4 Ways to Tackle Fixed Ops Challenges 

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience. As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry

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Blog

Quick Tip: Using Xtime University for Both New and Existing Employees

In less than 2 minutes, Daniel Watts shows you how Xtime University gives you valuable training tools for new hires along with refreshers for current employees.

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Guide

Make Your Service Workflows Work

Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your

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Article
Case Study

Connect Your Technology for Better Employee Experience

See how Napelton Auto Group supports their team with the right tools and time-saving technology to ensure high customer satisfaction, transparency, and trust.

Guide

Fixed Operations Change Management Guide

Uses this guide to get set for successful service lane technology implementation.

Blog

Choose the Right Technology for Your Service Department

This buyer’s kit is the key to finding the best solution for your service department.

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Video

Leveraging Technology for Customer Lifecycle Management

Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, and how their actions impact profitability—you empower them to elevate the entire service experience.

Video

Quick Tip: Holiday Promotions with Xtime Invite

Tiffani Stefanescu is feeling the holiday spirit and so should your dealership! Whether you’re trying to advertise your holiday promotions, or you just want to let your customers know how thankful you are for their business, Xtime Invite can help you get the word out.

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