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Home / Dealer Experience

Dealer Experience

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Blog

Your NADA 2026 Guide: How Xtime Uses AI & Automation to Elevate Every Service Experience

Summary: See how Xtime is transforming fixed ops with dealership ready AI and automation at NADA 2026. Xtime delivers fast gains in retention, efficiency, and RO growth—p…

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2025 Fixed Ops Focus Series: Common Fixed Ops Misconceptions

This informative session will guide you through how to overcome common misconceptions of fixed ops facing dealers today.

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Dealer Resources

Resource Center Leverage these resources to enhance business efficiency and profitability. Help Find answers, solve issues, and submit a support case —all just a click away. Insights Access industry research and other insights to help you stay informed and make confident decisions. Evaluate Understand the most relevant information to choose the right solution for your Read More

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Guide

Discover the Power of Data

Based on the most recent Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eBook, you’ll discover: Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient,

2024_Xtime_FlexPay

Article

Increase Dollars per RO with Flexible Customer Financing

Are you leaving money on the table? With 36 percent of consumers unable to pay for a $500 auto repair, it’s no wonder so many ASRs go unsold.1 Many forwardthinking dealers offer service financing options, but it’s likely that their current solutions require a separate system. And shuffling between platforms hurts advisor efficiency and makes

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Infographic

4 Ways to Tackle Fixed Ops Challenges 

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience. As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry

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Blog

Quick Tip: Using Xtime University for Both New and Existing Employees

In less than 2 minutes, Daniel Watts shows you how Xtime University gives you valuable training tools for new hires along with refreshers for current employees.

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Guide

Make Your Service Workflows Work

Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your

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Connect Your Technology for Better Employee Experience

See how Napelton Auto Group supports their team with the right tools and time-saving technology to ensure high customer satisfaction, transparency, and trust.

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Fixed Operations Change Management Guide

Uses this guide to get set for successful service lane technology implementation.

Blog

Choose the Right Technology for Your Service Department

This buyer’s kit is the key to finding the best solution for your service department.

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Video

Leveraging Technology for Customer Lifecycle Management

Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, and how their actions impact profitability—you empower them to elevate the entire service experience.

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