Article

Fixed Ops 2022: Tech Trends to Watch

In 2022, dealerships will be looking for ways to promote efficiency within their service departments. At NADA 2022, you’ll have the chance to see…
Article

Here’s What You Missed at the Dealer User Summit

If you missed the Dealer User Summit 2021, we’ve got you covered. Here are a few of the highlights. One common theme that really stood out? The m…
Article

Improve Transparency and Trust with Picture- and Video-Based Communication

In the automotive industry, service satisfaction has become an important driver of success.
Article

Service in a Lean Inventory Environment

With fewer cars to sell, your service department can save the day in three specific ways—driving additional revenue, sourcing used cars, and spee…
Article, Webinar

4 Best Practices to Improve Customer Experience

Accustomed to this level of service, vehicle owners now expect to have customer-centric experiences in your dealership service department. To ear…
Article

Service Technology and Trends to Watch in 2021

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…
Article

Service Pick-Up and Delivery: The Natural Evolution of Vehicle Servicing

From hospitality to healthcare and retail to real estate, nearly every industry is changing to bring on-demand goods and services directly to the…
Article

3 Ways Multimedia Can Help Maximize Your Service Department Potential

Let’s say that every day you’re asked to fill up a one-gallon water pitcher and given 10 glasses of water that equal your task. Th…
Article

3 Ways Convenience Creates Opportunity for Your Service Department

Convenience has truly become a currency — or at least a deciding factor on where currency is spent. Your customers demand ease and digital intera…
Article

Grow Fixed Ops with the Digital Experience Your Customer Prefers

Your service department’s focus has accelerated in the direction of a fully digital customer experience. Why? Because you are trul…