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Blog

A Day in the Life of a Service Department: Optimize Your Service Department with Multipoint Inspection Technology

A day in the life of most service departments is an adventure. Consider the following process improvements to help you prioritize the service process and give your customers the experience they expect.

Mechanic and customer handshaking in auto repair shop

Blog

Help Your Service Department Reach Its True Potential

The next generation of employees that come on board will need to get up-to-speed (and fast) on your technology to deliver the customer care you’re known for. So, it begs the question: are you evaluating technology for its ability to adapt to your business?

xt-blog-header-schedule-tech

Article
Blog

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance expectations both internally and externally.

Screenshot 2023-04-06 at 1.36.08 PM

Video

Xtime Spectrum: Effective Configuration Management

Tune in to watch George Howser, Sr. Performance Manager for Xtime, as he discusses how to get the most out of Enhanced Multimedia reporting features to improve your dealership’s performance.

XTM21-0154_NADA-2022_Sizzle-Video-Blog-Image_1254x836_v2

Video

Dial Up Your Service Team

Xtime is the partner that boosts the efficiency of your technicians and advisors, while creating the service experience your customers demand and additional revenue for your dealership.

Blog

5 Service Strategies for Overcoming Inventory Shortages

Inventory acquisition challenges are an industry-wide issue with a profound impact on profitability. Implement these five service strategies to face down inventory obstacles and overcome supply chain challenges at your dealership.

Screenshot 2023-04-06 at 1.36.33 PM

Video

Maximizing the Customer Experience Through Xtime

Your service software can be a useful tool when it comes to vehicle sales opportunities. Listen to Tiffani Stefanescu, Senior Performance Manager with Cox Automotive, as she discusses ways to leverage Xtime to address inventory shortages and acquire used cars.

XTM21-0154_NADA-2022_Blog-Image_1254x836_v3

Article
Blog

Fixed Ops 2022: Tech Trends to Watch

In 2022, dealerships will be looking for ways to promote efficiency within their service departments. At NADA 2022, you’ll have the chance to see how new tools and technologies are making it easier than ever to enhance productivity and increase profits.

Tracy CBT_Blog-Image_Service-Industry-Study_651x434_v4

Video

An Interview with Tracy Fred: Insight from the 2021 Cox Automotive Service Industry Study

Tracy Fred, VP of Operations for Xtime, sat down with CBT News to discuss the 2021 Cox Automotive Service Industry Study and how dealerships can have a consumer-first focus to increase revenue.

CXT21-0016_Fall-Event_User-Summit-Sessions_Blog-Header_XTM_651x434_v2

Webinar

Here’s What You Missed at the Dealer User Summit

If you missed the Dealer User Summit 2021, we’ve got you covered. Here are a few of the highlights. One common theme that really stood out? The most successful dealerships all have a heavy focus on fixed operations.

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