Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

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Video

If a Picture is Worth a Thousand Words, What’s a Video Worth?

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…
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Webinar

The Value of Rideshare

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…
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Video

GM Bryan Smith Grew Sales per RO 20% with Xtime

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…
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Case Study

Chapman Automotive Group Benefits from Lyft & Xtime Integration

To make employees more efficient and stay true to its customer-first mission, Chapman Automotive Group saw an opportunity to improve how it moved…
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Article

Service Technology and Trends to Watch in 2021

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…
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Article

Service Pick-Up and Delivery: The Natural Evolution of Vehicle Servicing

From hospitality to healthcare and retail to real estate, nearly every industry is changing to bring on-demand goods and services directly to the…
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Keep Your Service Department Productive and Safe During Social Distancing
Infographic

Use Pictures and Video to Grow Your Numbers

What’s more powerful — showing or telling? When it comes to additional service recommendations, you have a choice. View the infographic to see wh…
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3 Ways Multimedia Can Help Maximize Your Service Department Potential
Article

3 Ways Multimedia Can Help Maximize Your Service Department Potential

Let’s say that every day you’re asked to fill up a one-gallon water pitcher and given 10 glasses of water that equal your task. Th…
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Article

3 Ways Convenience Creates Opportunity for Your Service Department

Convenience has truly become a currency — or at least a deciding factor on where currency is spent. Your customers demand ease and digital intera…
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Article

Grow Fixed Ops with the Digital Experience Your Customer Prefers

Your service department’s focus has accelerated in the direction of a fully digital customer experience. Why? Because you are trul…
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