Video

Finding Opportunities in Declined Services

When customers decline service recommendations, it can be easy to get stuck playing the waiting game. And eventually you resign yourself to the h…
Video

Honda of Downtown Chicago Captures Declined Services, Grows Profits

Honda of Downtown Chicago is one of the busiest service centers around. Every day—from daybreak to nightfall—cars stream in and out of the servic…
Article

Fight the Fear of Change with Accessible Data

Written by, Tracy Noonan Fred Vice President & General Manager Fear is a funny thing. In humans, it generally evokes one of two well-known re…
Case Study

Ferman Volvo Cars Uses Xtime to “Treat Customers Like Family”

Ferman Volvo Cars of Tarpon Springs, Florida, is widely known for its dedication to customer experience—one of many reasons that they were voted…
Case Study

Kelowna Infiniti Nissan With Xtime Spectrum

With Xtime Spectrum, Kelowna Infiniti Nissan manages shop load and offers customers a premium service experience John Hughes, Service Manager at…
Case Study

Sunridge Nissan Streamlines Its Solution Platforms with Xtime

A few years ago, Sunridge Nissan in Calgary, Alberta, was using multiple solutions for all of its customer needs. The dealership quickly implemen…
Case Study

Vaden of Beaufort Brings Technology to the Service Drive

A short time ago, Vaden of Beaufort in South Carolina managed its service drive the “old-fashioned way,” according to Corporate Fixed Operations…
Case Study

Manly Honda goes all in with Spectrum

Just a few years ago, Manly Honda in Santa Rosa, California, was using the dealer management system (DMS) for service appointments. While appoint…
Case Study

Del Grande Dealer Group Uses Xtime’s Integrated Solutions

Shaun Del Grande, President of Del Grande Dealer Group (DGDG) in San Jose, California, knows how to take care of customers. In his 17 y…
Blog, Newsletter

Kia Certifies ‘Xtime Suite for Kia Dealers’

Kia Certifies ‘Xtime Suite for Kia Dealers’ Kia dealers know they have an effective shop loading tool with Kia Schedule. Now they also have acces…