2m Watch Quick Tips Quick Tip: Using Xtime Invite to Promote Summer Service Specials Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue. Watch Now
4m Read Article 6 tips to turn your service department into a profit-making machine Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 61% to 69% between 2022 and 2023. Plus, 91% of respondents plan to keep their car for their primary mode of transportation for the next five years1. With service being the money maker of the dealership business, there’s no Read More
1m Read Infographic 5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study Read More
2m Read Newsletter Xtime Payment Boost CSI through Active Service Delivery Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly within Xtime. From both the desktop or tablet, service advisors have the ability to accept credit card payments in the service lane or create an online payment request for the customer to pay at their Read More
1m Read Quick TipsVideo Quick Tip: Using Xtime University for Both New and Existing Employees In less than 2 minutes, Daniel Watts shows you how Xtime University gives you valuable training tools for new hires along with refreshers for current employees. Watch Now
3m Read Article Your First Look at NADA 2024 As NADA 2024 approaches, Skyler Chadwick, Director of Product Consulting for Xtime, shares a preview of what to expect at the “auto industry event of the year” — plus some tips for networking while you’re at the show. Want to know what else to look for at NADA this year? Check out the new First Read More
1m Read Quick TipsVideo Quick Tip: Using the Fixed Ops KPI Insights Dashboard Check out our latest dashboard for a simple and easy look at Schedule statistics, check-in utilization, Inspect usage, ASR data, sold and unsold dollars, and multimedia reports. Watch Now
1m Read eBook Make Your Service Workflows Work Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your Download the eBook
1m Read Quick TipsVideo Quick Tip: Creative Ways to Fill Your Job Openings with Xtime It’s no secret that staffing shortages in the service lane affect your business. What can Xtime do to help? Tiffani Stefanescu shares creative ways to use your existing tools to drive and track more applicants and referrals to your business. Watch Now
1m Read Quick TipsVideo Quick Tip: Switching Between Dealerships in the Xtime App In under 2 minutes, learn how to switch between instances in the Xtime app. For Xtime users overseeing multiple rooftops, this allows efficient overview of several service lane businesses. Watch Now