What's New on Xtime

Skip to content

Cox Automotive

Autotrader
Central Dispatch
Dealer.com
Dealertrack
EV Battery Solutions
FleetNet America
Fleet Services
KBB
Manheim
NextGear Capital
vAuto
VinSolutions
Xtime

Autotrader
Central Dispatch
Dealer.com
Dealertrack
EV Battery Solutions
FleetNet America
Fleet Services
KBB
Manheim
NextGear Capital
vAuto
VinSolutions
Xtime

What’s New
Help
1-855-Cox-Auto

1-855-Cox-Auto
Get Started
Login

Xtime

Solutions
- Solutions
- Xtime Technology Suite
  
  Drive efficiency, profitability, and customer retention with fixed ops technology that helps you maximize the value of your service department.
  Learn More
Integrations
Resources
About Us

Get Started Login

What’s New
Help
1-855-Cox-Auto

Search

Get Started Login

Home / Resources / Page 12

Resources

Filter By:

Topic

AI
Best Practices
Business Continuity Tools & Resources
Change Management
Customer Experience
Data and Insights
Dealer Experience
Efficiency
Fixed Operations
How-to
Industry Insights
Integrations
New User Resources
Product
Profitability
Schedule

Product

Engage
Full Suite
Inspect
Invite
Payment
Schedule
Service Multimedia Pro

Resource Format

Article
Assessments
Blog
Case Study
eBook
Guide
In the News
Infographic
Quick Tips
Quiz
Video
Webinar

tracy_blog

Article
Blog

Fight the Fear of Change with Accessible Data

Written by, Tracy Noonan Fred Vice President & General Manager Fear is a funny thing. In humans, it generally evokes one of two well-known responses—fight or flight. In a split second, our instincts kick in and we decide whether to confront the source of fear or simply run away. In recent interactions with dealerships, I’ve

ferman-volvo-matt-ketchum

Case Study

Ferman Volvo Cars Uses Xtime to “Treat Customers Like Family”

Ferman Volvo Cars of Tarpon Springs, Florida, is widely known for its dedication to customer experience—one of many reasons that they were voted Xtime’s very first recipient of the Customer Experience Excellence award at this year’s Digital Dealer 24 conference in Orlando. Service Manager Matt Ketchum attributes this award and Ferman Volvo’s reputation for customer

Nissan Dealership Kelowna

Case Study

Kelowna Infiniti Nissan With Spectrum

With Spectrum, Kelowna Infiniti Nissan manages shop load and offers customers a premium service experience John Hughes, Service Manager at Kelowna Infiniti Nissan in Kelowna, British Columbia, understands what consistent and honest communication with customers does for retention and brand loyalty. Having been familiar with Xtime’s solutions since 2005, John implemented Xtime products—starting with Schedule,

annica-sunridge-dealer-success

Case Study

Sunridge Nissan Streamlines Its Solution Platforms with Xtime

A few years ago, Sunridge Nissan in Calgary, Alberta, was using multiple solutions for all of its customer needs. The dealership quickly implemented Schedule to accommodate its customers online scheduling needs, and Xtime’s other solutions—Engage, Invite and Inspect—soon followed. Service Manager Annica Larsson said that introducing Xtime allowed the dealership to streamline its operations instead

vadenbg-1030×556

Case Study

Vaden of Beaufort Brings Technology to the Service Drive

A short time ago, Vaden of Beaufort in South Carolina managed its service drive the “old-fashioned way,” according to Corporate Fixed Operations Director Dawn Newsome. Realizing that the service advisors made more eye contact with their clipboards than with customers, Dawn knew that the service department needed to make some improvements. “The age-old way of

Manly Honda Service Department Employees

Case Study

Manly Honda goes all in with Spectrum

Just a few years ago, Manly Honda in Santa Rosa, California, was using the dealer management system (DMS) for service appointments. While appointments were being made, Service Manager Luke Ammann noticed that processes were inefficient and that the service department could bolster its customer service experience. “We needed a better appointment process,” said Luke. “Our

delgrande-carousel

Case Study

Del Grande Dealer Group Uses Xtime’s Integrated Solutions

Shaun Del Grande, President of Del Grande Dealer Group (DGDG) in San Jose, California, knows how to take care of customers. In his 17 years of business, he and his team have built DGDG into one of the largest privately held dealerships in the San Francisco Bay Area, comprised of 14 locations. The key to their success,

kiaheader

Article

Kia Certifies ‘Xtime Suite for Kia Dealers’

Kia Certifies ‘Xtime Suite for Kia Dealers’ Kia dealers know they have an effective shop loading tool with Kia Schedule. Now they also have access to a fully certified suite of Xtime products proven to help Kia dealers’ fixed operations become more efficient and profitable. As of February 1, 2019, Kia Motors America partnered with

Car tire replacement.

Blog

3 Ways to Get Declined Services Next Time

Persistence is necessary for achieving success in almost every area of life, and your dealership service department is no exception. The majority (at least 58%) of additional service recommendations offered by dealerships to their customers get declined. Successful dealerships know how to channel that rejection into a productive and persistent process for recapturing those services

Article

Autosoft Announces Integration with Xtime

Integration Provides Robust, Seamless Connection Between Autosoft’s Dealer Management System and Xtime’s Customer Retention Solution REDWOOD CITY, Calif. (October 19, 2018) –Autosoft, Inc., a national dealer management system (DMS) provider, announced a new integration partnership with Xtime designed to streamline management of fixed operations and help improve customer service. Xtime offers the premier customer retention solution

Posts pagination

Previous 1 … 11 12 13 Next

SOLUTIONS

Invite
Schedule
Engage
Inspect

COX AUTOMOTIVE

Integrations
Success Stories
About
Careers

RESOURCES

Help
Insights
Evaluate
Training

CONTACT US

Contact Us
Help
Request a Demo

HEADQUARTERS

COX AUTOMOTIVE
6205 PEACHTREE
DUNWOODY RD.
ATLANTA, GA 30328

Privacy Policy
Security
Corporate Information
Do Not Sell My Info
Responsible Disclosure Policy

© 2026 Xtime Inc. All rights reserved.

Follow us on https://www.linkedin.com/company/xtime
Follow us on https://www.facebook.com/xtimeservicecrm
Follow us on https://x.com/Xtime
Follow us on https://www.youtube.com/user/xtimevideo

Required form fields

Comments

This field is for validation purposes and should be left unchanged.

Did you find what you were looking for?*

Not satisfied	Satisfied

This field is hidden when viewing the form

Email

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Great! What specifically were you looking for?

Sorry to hear that. What were you looking for?

Δ

Get a personalized quote

See how our software enhances your dealership with a 1:1 strategy discussion

Required form fields

Name

This field is for validation purposes and should be left unchanged.

First Name*

Last Name*

Email*

Phone*

Organization*

Job Title*

State*

Zip Code*

CAPTCHA

Δ

Are you attending NADA 2026?

Great! We’re looking forward to seeing you there. Secure your demo to experience new products and features. Plus, unlock exclusive at-show offers.

Don’t forget to book a demo to see all our latest products and features. Book Now! We’ll see you at NADA 2026!

That’s OK! You can get a sneak peek of the new innovations now. Go ahead and secure a demo.