3m Read Case Study Central Valley Nissan Transforms Customer Experience, Gives Service Advisors “Freedom of Movement” with Xtime Emerging technology has changed the way businesses interact with customers in a variety of ways, from online to in-person. Central Valley Nissan in Modesto, California, was eager to introduce technology to the service drive in order to boost business. In doing so, they also found that Xtime’s solutions created a more modern, efficient and professional Read More
3m Read Case Study “Using Xtime ServiceTab, Labor Hours per RO are Up 35% and Advisors are Making More Money too.” Jeff Bellinger is General Manager for Brandfon Honda, a sales and service volume leader in its district. Located in Branford, CT near New Haven, the dealership sells 1,560 new and used vehicles a year. Brandfon Honda operates 16 service bays and has eight service writers. To improve its fixed operations performance, the dealership installed Xtime hosted service CRM (customer Read More
4m Read “Xtime Completely Organizes the Day, Hour by Hour, and Helps Us Load the Shop More Productively” Buddy Toups, Service Manager for Infiniti of Lafayette, manages three technicians and two service advisors for this Louisiana dealership servicing about 300 vehicles a month. To streamline appointment setting – and put control in customers’ hands – Infiniti of Lafayette started using Xtime hosted service CRM (customer relationship management) systems two years ago. Xtime services used there Read More
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