Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

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In the News

Xtime Vice President and General Manager Tracy Noonan Fred Named 2018 Women in Remarketing Honoree

Xtime Vice President and General Manager Tracy Noonan Fred Named 2018 Women in Remarketing HonoreeTracy Noonan Fred, Xtime VPXtime Vice President…
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Newsletter

Volume 31: NADA 2018 Edition

Today’s consumers are busier and more discerning than ever, which is why Xtime is constantly striving to help our dealership partners exceed thei…
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Press Releases

Xtime Partners With Digital Dealer to Recognize Industry’s Top Customer Experience

REDWOOD CITY, Calif. (February 28, 2018) – Xtime has partnered with Digital Dealer, the #1 read magazine for franchised autom…
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Newsletter

Volume 30: New Xtime Features and Transparency Builds Trust

According to a 2015 Cox Automotive service survey, 50 percent of customers said that knowing the total cost of repairs and maintenance upfront wa…
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Press Releases

Xtime Integrates Vantiv Payments to Accelerate Service Checkout

Dealers can enhance the ownership experience by offering consumers quick online and in-lane payment options that implement high security standard…
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Case Study

First Texas Honda’s partnership with Xtime helps with shop loading, customer retention

When Tony Pereira, Parts & Service Director at First Texas Honda in Austin, Texas, joined the dealership in mid-2015, he was surpri…
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Case Study

Central Valley Nissan Transforms Customer Experience, Gives Service Advisors “Freedom of Movement” with Xtime

Emerging technology has changed the way businesses interact with customers in a variety of ways, from online to in-person. Central Valley Nissan…
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Case Study

“Using Xtime ServiceTab, Labor Hours per RO are Up 35% and Advisors are Making More Money too.”

Jeff Bellinger is General Manager for Brandfon Honda, a sales and service volume leader in its district. Located in Branford, CT near New Haven,…
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“Xtime Completely Organizes the Day, Hour by Hour, and Helps Us Load the Shop More Productively”

Buddy Toups, Service Manager for Infiniti of Lafayette, manages three technicians and two service advisors for this Louisiana dealership…
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