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More Profitable Service Experiences Need a Better Service Platform
Consumer trends are changing. Flexibility and convenience are key—and that extends to the service department. To drive revenue in fixed ops, it’s critical for dealerships to enhance the service experience. The reward is twofold: Happy customers will return for future service needs—and perhaps even return to trade in and then purchase a new vehicle. To

Win Service Department Customer Trust with Video
When the going gets tough, tough dealers get back to basics. Dealers have proven to be among the most resilient entrepreneurs in any industry. Auto retailers have demonstrated they’re up to thriving in challenging situations – present economic circumstances included. One of the best ways to keep business steady during difficult times is by getting
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2025 Fixed Ops Focus Series: Reporting Enhancements
This informative session will guide you through the latest enhancements to our reporting platform

4 Strategies to Improve Service Department Revenue in Volatile Markets
The automotive retail landscape is changing. The industry is feeling the impact of evolving technology, shifting priorities among consumers, and market volatility due to tariffs. Fluctuating markets mean revenue instability, putting added pressure on fixed ops departments, which have already seen prices steadily increase over the last five years. Used together, the solutions and strategies

Fixed Ops & the Driveway Process: Getting to 100%
In fixed ops, when your driveway processes are done right, customers are happier and service departments see more repeat and referral business, higher retention, and rising profits. In this panel discussion, learn how Niello Company gets to 100% green across check-in, inspections, quotes sent, and approvals using Xtime solutions.

2025 Fixed Ops Focus Series: Texting & Communications Enhancements
This informative session will guide you through the latest enhancements to our texting and communications platform

Discover the Power of Data
Based on the 2024 Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eBook, you’ll discover: Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient, and

Quick Tip: Engaging Customers with Declined Services
Discover how custom notifications in Xtime Inspect can help your dealership turn declined services into service revenue and inventory acquisition opportunities. Learn how to identify and engage with customers who have declined a service over a specific dollar threshold.’