Dealership Resources

Based on the 2024 Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops.  In this eBook, you’ll discover:  Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient, and

Discover how custom notifications in Xtime Inspect can help your dealership turn declined services into service revenue and inventory acquisition opportunities. Learn how to identify and engage with customers who have declined a service over a specific dollar threshold.’

Here’s a quick guide to the latest tech trends to look for at NADA in January so you can stay a step ahead of the competition.   Omnichannel Technology  The service experience is more than fixing cars. It’s a chance for your dealership to interact directly with your customers, diagnose problems, and provide personalized solutions for

Most consumers rely on their dealership for auto service, repair, and maintenance, but the 2023 Cox Automotive Vehicle Service Industry Study found that customer trust in dealer service departments is declining. This free eBook highlights the reasons why competitors are gaining market share and how a focus on customer experience can help your fixed ops

Check out this new Xtime feature enhancement to access customer quote signatures in the customer profile.

Are you leaving money on the table? With 36 percent of consumers unable to pay for a $500 auto repair, it’s no wonder so many ASRs go unsold.1 Many forwardthinking dealers offer service financing options, but it’s likely that their current solutions require a separate system. And shuffling between platforms hurts advisor efficiency and makes

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience.  As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry

Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue.