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Home / Data and Insights

Data and Insights

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Blog

Turning Service Trends Into Profit: Strategies for Fixed Ops Success

Dealership service is at a crossroads. Vehicles are older, service demand is rising, and the market is expanding—but dealerships aren’t capturing their fair share. According to the 2025 Cox Automotive…

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Elevate the Service Lane Experience Through Digitization to Maximize Customer Lifetime Value

In today’s automotive retail environment, the service lane is emerging as a critical touchpoint for building lasting customer relationships, driving operational efficiency, and supporting dealership p…

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Using Reporting to Drive Fixed Ops Success

Matt Warpinski, Director of Performance Management, Xtime There’s no right or wrong way to use reporting. In fact, the only wrong way is to NOT use reporting. Reporting offers insights into trends and what our consumers are doing. It also helps uncover gaps in your processes by finding out if your staff is actually behaving

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Guide

Discover the Power of Data

Based on the most recent Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eBook, you’ll discover: Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient,

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Take a New Approach to Retailing

Take a New Approach to Retailing Digital saves time and helps drives leads, but more and more dealers are starting to see that it also helps establish, build, and nurture a more meaningful connection with customers. In the 2023 Digitization of Car Buying Study, Cox Automotive found that customers are becoming more willing to Read More

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Quick Tip: Using the Fixed Ops KPI Insights Report

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Quick Tip: Using the Fixed Ops KPI Insights Dashboard

Check out our latest dashboard for a simple and easy look at Schedule statistics, check-in utilization, Inspect usage, ASR data, sold and unsold dollars, and multimedia reports.

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