Join Xtime Performance Manager Tiffani Stefanescu, with special guest Patti Tremonti, managing partner at MTN Automotive Training Systems, for a webinar all about improving the customer experience with Xtime. Topics include:
- Making appointment scheduling seamless for customers
- Best practices for greeting service appointment customers
- Keeping the customer updated and satisfied while their vehicle is being worked on
- Effective follow-up steps to keep the customer coming back and increase retention