Learn what tactics forward-thinking service departments are implementing to set themselves apart and boost profitability.  

Xtime is the partner that boosts the efficiency of your technicians and advisors, while creating the service experience your customers demand and…

Tracy Fred, VP of Operations for Xtime, sat down with CBT News to discuss the 2021 Cox Automotive Service Industry Study and how dealerships can …

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…

As we transition into 2021, many experts agree that multimedia capabilities, flexible payment platforms, and process automation are the trends mo…

Your service department involves several distinct phases and processes, each with its own defined roles and separate software systems. But your c…

Are you ready to give your customers an all-access pass to your service lane? Watch the video to see how Service Tracker, available as an add-on…

Oklahoma City Volkswagen isn’t run by a bunch of old school car guys. Its forward-thinking management team is always looking for ways to enhance…

When customers decline service recommendations, it can be easy to get stuck playing the waiting game. And eventually you resign yourself to the h…

Honda of Downtown Chicago is one of the busiest service centers around. Every day—from daybreak to nightfall—cars stream in and out of the servic…