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service lane experience

Video

Give Your Customers a Seamless Service Experience

Your service department involves several distinct phases and processes, each with its own defined roles and separate software systems. But your customers don’t really care where one role ends and another begins. They just want a smooth, seamless service process. Watch the video to see how your dealership can benefit from the industry’s only end-to-end

XTM19-0096_NADA-2020_Trend-Predictions_Resource-Page_800x362_v3

Article

2020 Technology Trends

Everyone knows that the New Year is a great time to make personal improvements. But, did you know that it’s also the best time to find new ways to your dealership more profitable? Here’s a quick preview of the trends you won’t want to miss. 2020 Trend: Text Messaging for Businesses It’s no secret—texting has

XTM19-0091_Xperience_Blog-Images_1200x628_v2

Article

You asked, we listened: A recap of Xperience

You asked, we listened: A recap of Xperience By Darrel Ferguson At Xtime, you are at the center of everything we do. Understanding what is and isn’t working for you fuels our innovation and helps us to make a positive impact for your customers, employees, operations, and bottom line through our products. With this clear

Press Releases

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships Consumers save time by making online and in-lane payments directly through Xtime REDWOOD CITY, Calif., Oct. 17, 2019 — Dealers using Xtime can now leverage the payment processing capabilities of CenPOS, which is now part of Elavon, to customers creating an enhanced vehicle ownership experience

XTM19-0040_Resource_Page_Service-Tracker_816x696_V1

Video

Service Tracker: Grow Trust and Loyalty with Transparency

Are you ready to give your customers an all-access pass to your service lane? Watch the video to see how Service Tracker, available as an add-on to Inspect, can improve service lane efficiency and reduce the number of phone calls to your service advisors. Ready to see how it works? Schedule a demo

Press Releases

Xtime To Host Xperience: A First Of Its Kind Virtual User Summit

Xtime To Host Xperience: A First Of Its Kind Virtual User Summit REDWOOD CITY, Calif., September 20, 2019 – Xtime clients are invited to attend Xperience, a cutting edge virtual user summit taking place entirely online. Beginning Oct. 23 through Oct. 24, attendees are able to participate in virtual sessions led by industry experts right

Press Releases

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement REDWOOD CITY, Calif., September 16, 2019 — In a world where email is just one of many channels consumers use to communicate, dealers who neglect one or more channels risk losing potential business that can further accelerate dealership profitability. To reclaim these

Oklahoma City Volkswagen Employee Engagement

Case Study
Video

Oklahoma City Volkswagen Invests in its Technology and its People

Oklahoma City Volkswagen isn’t run by a bunch of old school car guys. Its forward-thinking management team is always looking for ways to enhance the value of their investment. And when Robert Lackey was offered a position as the dealership’s service director, he immediately saw ways to apply that philosophy in the service lane. Many

XTM19-0058_Resource-Page-Image_Evergreen_Quiz_1024x572_V2

Assessments
Quiz

Dealership Service Department Assessment

Find out if your dealership is among the most advanced in our industry. You can feel the winds of change when it comes to customer expectations in the service lane. Are you ready to face them head on and get your service department moving in the right direction? Take this quick assessment to find out

Press Releases

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty REDWOOD CITY, Calif., July 15, 2019 – To help dealers build stronger customer relationships and drive lasting customer retention in the service department, Xtime today announces a new integration of its Inspect product with Auto/Mate, a national dealer management system (DMS) provider.

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