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Xtime-covid-messaging_image-800×360-04.13.2020

Blog

Self Check-In Usage & Best Practices

Self Check-In Usage & Best Practices You have an opportunity to show your customers you care about them. When you provide tools like Self Check-In, customers recognize it’s meant to keep them safe and they take notice. It is definitely the right time to explore all of the self-service options available to your dealership, and Self

service lane experience

Video

Give Your Customers a Seamless Service Experience

Your service department involves several distinct phases and processes, each with its own defined roles and separate software systems. But your customers don’t really care where one role ends and another begins. They just want a smooth, seamless service process. Watch the video to see how your dealership can benefit from the industry’s only end-to-end

Article

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships Consumers save time by making online and in-lane payments directly through Xtime REDWOOD CITY, Calif., Oct. 17, 2019 — Dealers using Xtime can now leverage the payment processing capabilities of CenPOS, which is now part of Elavon, to customers creating an enhanced vehicle ownership experience

XTM19-0040_Resource_Page_Service-Tracker_816x696_V1

Video

Service Tracker: Grow Trust and Loyalty with Transparency

Are you ready to give your customers an all-access pass to your service lane? Watch the video to see how Service Tracker, available as an add-on to Inspect, can improve service lane efficiency and reduce the number of phone calls to your service advisors. Ready to see how it works? Schedule a demo

Article

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement REDWOOD CITY, Calif., September 16, 2019 — In a world where email is just one of many channels consumers use to communicate, dealers who neglect one or more channels risk losing potential business that can further accelerate dealership profitability. To reclaim these

tracy_blog

Article
Blog

Fight the Fear of Change with Accessible Data

Written by, Tracy Noonan Fred Vice President & General Manager Fear is a funny thing. In humans, it generally evokes one of two well-known responses—fight or flight. In a split second, our instincts kick in and we decide whether to confront the source of fear or simply run away. In recent interactions with dealerships, I’ve

Nissan Dealership Kelowna

Case Study

Kelowna Infiniti Nissan With Spectrum

With Spectrum, Kelowna Infiniti Nissan manages shop load and offers customers a premium service experience John Hughes, Service Manager at Kelowna Infiniti Nissan in Kelowna, British Columbia, understands what consistent and honest communication with customers does for retention and brand loyalty. Having been familiar with Xtime’s solutions since 2005, John implemented Xtime products—starting with Schedule,

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