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XTM25-0209_Fixed-Ops-Focus_Session-1_Landing-Page-Image_715x462_v1-A

Blog

Best Practices for Xtime Texting & Communications

Sending customers text messages throughout the service process with real-time status updates and then request payment via text is not only convenient for customers, but it also saves a lot of time for both service advisors and techs. With the launch of new Xtime texting features – many of them suggested by dealers – it’s

XTM25-0208_Power-of-Data_Thumbnail-Image_413x413_v1

Guide

Discover the Power of Data

Based on the most recent Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eBook, you’ll discover: Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient,

CRS25-0059_Tech-Trends_XTM_Blog-Image_1254x836_v1

Blog

Fixed Ops Technology Trends to Look for at NADA 2025

Here’s a quick guide to the latest tech trends to look for at NADA in January so you can stay a step ahead of the competition. Omnichannel Technology The service experience is more than fixing cars. It’s a chance for your dealership to interact directly with your customers, diagnose problems, and provide personalized solutions for

CRS25-0076_Customer-Buyer-Journey_XTM_Service-Profitability_Blog-Image_1254x836_v1

Blog

6 tips to turn your service department into a profit-making machine

Satisfaction with the dealership shopping experience surged, according to Cox Automotive’s Car Buyer Journey Study, from 69% to 75% between 2023 and 2024. Notably, 42% of new-car buyers stated their experience was better than their prior purchase, with dealership satisfaction reaching a historic high of 81%1.   With service being the money maker of the dealership

5-Key-Service-Takeaways-CBJ_Infographic

Infographic

5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study

Quick Tip: Using the Fixed Ops KPI Insights Report

Blog

Quick Tip: Using the Fixed Ops KPI Insights Dashboard

Check out our latest dashboard for a simple and easy look at Schedule statistics, check-in utilization, Inspect usage, ASR data, sold and unsold dollars, and multimedia reports.

Screen Shot 2023-06-06 at 5.06.21 PM

Webinar

Maximizing Gross and Efficiency with Xtime’s New Estimating Tools

Join Xtime Performance Management for a walk-through of Xtime's newly expanded pricing tools.

Screenshot 2023-05-02 at 3.50.34 PM

Quick Tips
Video

Quick Tip: Managing Out of Office Communications

Learn from Daniel Watts how to set up and forward out-of-office messages, so you can always stay on top of incoming text messages from your customers even while you're away.

Screenshot 2023-04-24 at 2.34.13 PM

Quick Tips
Video

Quick Tip: Effective Media Capture & Presentation

Xtime Performance Manager Tiffani Stefanescu provides a step-by-step overview to help you and your team create well-organized, professional video walkarounds, with tips for preparing for your presentation, looking professional for the customer, and additional talk tracks, tips, and tricks.

nada2023-xtime

Blog

2023 Service Technology Trends to Know

Schedule your 2023 NADA demo to see innovations and gain efficiencies for your service department. Book now!

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