Resources

Jeff Bellinger is General Manager for Brandfon Honda, a sales and service volume leader in its district. Located in Branford, CT near New Haven, the dealership sells 1,560 new and used vehicles a year. Brandfon Honda operates 16 service bays and has eight service writers. To improve its fixed operations performance, the dealership installed Xtime hosted service CRM (customer

Buddy Toups, Service Manager for Infiniti of Lafayette, manages three technicians and two service advisors for this Louisiana dealership servicing about 300 vehicles a month. To streamline appointment setting – and put control in customers’ hands – Infiniti of Lafayette started using Xtime hosted service CRM (customer relationship management) systems two years ago. Xtime services used there