Fixed Operations
Change Management Guide

Get set for successful service lane technology implementation.

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Fixed Operations Changed Management Guide

Change isn’t always easy, but it can be managed. You’ve put in a lot of work to select the technology your service department needs to drive revenue, generate a return on investment, and give your customers a fully digital service experience 

 

Now it’s time to implement the technology. Use this guide to lead a successful service technology transition at your dealership. For a smoother process and buy-in across your dealership, we’ll walk you through four important actions to take leading up to your technology launch:  

A major service provider to many technology companies worldwide, including Cox Automotive, experienced an outage last night that disrupted services. We have resolved the issue across most of our products, but you may see intermittent issues today as our systems stabilize. Due to the wide-spread nature of this outage, you may also see issues with our 3rd party partner integrations as they too work to restore their systems. Please be aware that you may experience some delays when contacting client support.