Convenient automotive service
scheduling any time, any place
Capacity management technology that delivers customer flexibility with a simple, easy-to-use interface.
increase in customer
return on

Features
& Benefits
Xtime Schedule empowers dealers with our industry leading capacity management tool and automated consumer scheduling processes.
24/7 Online and Mobile Service Scheduling

Provide convenient, flexible customer options with real-time availability and automatic reminders.
Capacity Management

Optimize your shop capacity by effectively managing technician hours and capabilities.
Customizable Menus

Personalize the customer experience with tailored pricing menus, service recommendations, and promotions.
Multimedia Capture and Send

Streamline the check-in process when customers provide pictures and video of vehicle issues at the time of appointment scheduling.
Integrated ridesharing capabilities

Give customers the flexibility to obtain transportation to and from the dealership with direct integration into the service billing, powered by Lyft.
Recall/Warranty Integration

Show any open vehicle recalls or warranties during the appointment scheduling process to provide a better customer experience.
AVAILABLE ADD-ons
XTIME integrates with other technologies
Our auto dealership software integrates with other Cox Automotive solutions and third-party car dealer management software. Sharing data across the dealership makes the customer experience seamless and builds trust.
Real Stories
with Real Results
Watch the videos below to see how these users are using Xtimes’ latest features and tools to solve their dealership’s biggest challenges, including managing their service processes, improving their customer experience, and driving results for their business
FAQs
Getting started is easy. Request a personalized demo to see how Xtime Schedule can transform your automotive service scheduling process, boost efficiency, and enhance customer satisfaction. Our team will guide you through setup, training, and best practices for your dealership or auto repair shop.
Xtime Schedule includes robust reporting tools and dashboards that track appointment volume, shop utilization, customer engagement, and revenue per repair order. You’ll have the insights you need to optimize your fixed ops performance and drive continuous improvement in your service operations.
Xtime Schedule is a consumer scheduling and capacity management tool for automotive service departments. It empowers customers to book service appointments online or via mobile, 24/7, while your team manages shop capacity, reduces scheduling bottlenecks and maximizes operational efficiency. With real-time availability and automated reminders, Schedule helps you service more vehicles in less time –improving customer satisfaction and driving higher service revenue.
Setup and training are handled on-site by our dedicated team members. We also offer comprehensive support from Performance Managers along with the Xtime Help Center through phone or email, our Client Resource Center, FAQs, product documentation, and on-demand training sessions via Xtime University.
Xtime Schedule reduces no-shows through automated appointment reminders and flexible scheduling options, significantly lowering the likelihood of no-shows. It also supports integrated rideshare scheduling capabilities for added convenience, helping you fill your shop’s capacity and maximize revenue.
Absolutely. Xtime Schedule integrates seamlessly with the rest of your Xtime solutions along with leading dealer management systems (DMS) including Dealertrack DMS, CRMs including VinSolutions, Dealer.com, and other Cox Automotive solutions. This ensures your customer data, service history, and appointment details are always in sync, streamlining your workflow and reducing manual data entry.
Yes! Xtime Schedule provides customizable menus, pricing management tools, and other service offerings, such as recall/warranty integration. You can tailor the scheduling experience for your customers, including factory and retailer maintenance menus, promotions, and previously declined services. This personalization helps deliver relevant recommendations and streamline the booking process.
Xtime Schedule offers a seamless, mobile-friendly intuitive interface for customers to book, reschedule or modify appointments anytime. It provides consistent price quotes, recall visibility, and automated text and email reminders – making the service experience more transparent and convenient. This auto shop scheduling software drives higher show rates, improved satisfaction, and stronger customer loyalty.
Put Xtime to Work
for Your Dealership
Let’s optimize your shop profitability and efficiency together.
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