Generate service demand
Build service demand with multichannel Fixed ops marketing
Maximize service department profitability by engaging the right audience at the right time.
Additional ROs generated per
More ROs per
Features
& Benefits
Bring service customers back to your dealership with targeted messages and special offers that fill shop capacity and increase service revenue.
Deliver timely, relevant messages that speak directly to each customer’s service needs. Use personalized communication to remind customers of upcoming maintenance, offer tailored incentives, and reinforce your dealership’s commitment to convenience and care. This approach builds trust and keeps your brand top-of-mind throughout the ownership lifecycle.
Reconnect with customers who previously declined recommended services by leveraging their service history. Use intelligent targeting to offer reminders and incentives that encourage follow-through. Recover missed revenue opportunities while showing customers you’re attentive to their vehicle’s long-term safety.
Reach customers right on their phone with messages that include direct links to schedule service. Text marketing cuts through the noise of email and phone calls, offering a fast, convenient way to engage. It’s ideal for time-sensitive promotions, reminders, and updates that drive quick action and improve customer response rates.
Notify customers the moment their special order parts arrive, making it easy to schedule follow-up service. This proactive communication reduces delays, improves repair turnaround, and reinforces your dealership’s reliability. By keeping customers informed, you create a smoother service experience and foster long-term loyalty.
XTIME
integrates with other technologies
Our auto dealership software integrates with other Cox Automotive solutions and third-party car dealer management software. Sharing data across the dealership makes the customer experience seamless and builds trust.
Real Stories
with Real Results
Watch the videos below to see how these users are using Xtimes’ latest features and tools to solve their dealership’s biggest challenges, including managing their service processes, improving their customer experience, and driving results for their business
-
Scott Haddock
“With the Lyft and Xtime integration, courtesy rides take 3–4 minutes to arrive.With shuttles, c…
Service Director
Chapman Honda Tucson
-
Matt Ketchum
“I wouldn’t want to work at a dealership that doesn’t use Xtime.”
Service Manager
Ferman Volvo, Tarpon Springs, Florida
-
Dawn Newsome
“Since we’ve incorporated [Engage] into our service lane, we’ve transitioned the write-up proces…
Director of Fixed Operations
Vaden Automotive Group
-
Luke Ammann
“Xtime’s software system works well with all the systems that we have in place right now, from […
Service Manager
Manly Honda
FAQs
Xtime Invite provides a comprehensive reporting dashboard that tracks key performance indicators such as campaign engagement, shop capacity utilization, and revenue generated from recovered declined services. This visibility helps you understand exactly how your digital marketing efforts are performing, and where to optimize for even greater impact.
Yes! Xtime Invite gives you full control to customize your campaigns and personalize communications by segmenting customers based on service history, vehicle type or shop needs. You control the message, timing, and delivery channel (text, email, or both), ensuring your fixed ops digital marketing is always relevant and effective.
Xtime Invite improves fixed ops marketing by using real-time service data to identify declined services and automate follow-up campaigns. This helps dealership service departments recapture lost opportunities, increase repair orders, and drive measurable ROI. With personalized outreach via email and SMS, Invite ensures your service department stays top-of-mind for customers ready to book.
Xtime Invite is a multichannel service marketing tool, designed for car dealerships and backed by automation, to generate service demand by delivering the right message at the right time to the right audience. It helps you fill service bays, recover declined services, and boost customer retention by sending personalized service reminders and targeted offers. With Xtime Invite, your dealership can maximize shop capacity and drive more revenue using proven automotive marketing solutions.
Reach out to our sales team for a demo and discover how Xtime Invite can increase customer retention and profitability.
Xtime Invite allows dealerships to fill shop capacity and increase revenue by sending personalized service reminders and targeted offers to customers, based on previous visits, scheduled maintenance, and declined services.
Xtime offers dedicated onboarding, training, and ongoing support for all fixed ops automotive solutions. You’ll have access to Xtime Performance Managers along with the Xtime Help Center by phone or email, a Client Resource Center, product documentation, and on-demand training through Xtime University to ensure your dealership gets the most from its auto repair marketing investment.
Put Xtime to Work
for Your Dealership
Let’s optimize your shop profitability and efficiency together.
Get Started
Take a Self-Guided Demo
Explore Xtime with an interactive demo at your own pace.
Get Started
Contact a Sales Rep
Complete this form to get a demo and connect with a sales representative.
Current Client
Get HELP
Submit a case, access FAQs, articles and more within the help center.
Current Client
Get Training
Your gateway to curated courses designed to help you enhance your knowledge and skills.