Boost CSI through Active Service Delivery
Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly within Xtime. From both the desktop or tablet, service advisors have the ability to accept credit card payments in the service lane or create an online payment request for the customer to pay at their own convenience.
Online Payment
Payment for service can be requested and collected directly from Spectrum products.
- Email and text payment requests to customers
- Accept credit card payments from a secure microsite
- Access, print and reference payment receipts
- Enable customers to skip the cashiering process when picking up their vehicles and to pay for service at their convenience
- Available from both Xtime Schedule and Engage
Credit Card Processors
Accepting payments through Spectrum products requires a compatible credit card merchant processing account.
- Global Payments—Global Payments is the only partner you need to stay ahead of change and achieve your goals for growth. When you can replace multiple vendors with one trusted partner, the possibilities are endless. A Fortune 500 financial
and payments technology company, Global Payments merges software and payments in the cloud, delivering a seamless ecosystem. That means you get increased operating efficiency and better experiences. - Worldpay—Vantiv, now Worldpay, is an established leader in the processing space, processing more integrated payments than any other acquirer. The Worldpay solution serves many Fortune 500 companies, and is the number one global acquirer.
- CenPOS—CenPOS is a well-known merchant provider in the automotive industry. Dealers with an existing CenPOS Merchant account can use Xtime Payment by adding a new acquired services account setup, or as a gateway solution.
Payment Options
Two different options are available for processing payments with Xtime:
- Acquired Services allows the dealer to process credit cards within the Xtime system, enabling reconciliation and efficient process flow for front line employees. This secure and compliant option features a Bluetooth-enabled card-swiping device that can facilitate payment transactions on iPads using Xtime Engage.
- Gateway Services is a monthly cost option that processes integrated credit cards for other acquirers, as the integration can act as a gateway to a dealer’s existing credit card or merchant processor. This includes Chase, First Data, TSYS and Global. The same value additions apply as above and same card swiping device is used (iCMP/iSMP), however some capabilities may not be available with Gateway processing.
