With Xtime online approvals, you can now better educate customers about service recommendations.
Service advisors are able to build an online quote for vehicle owners with additional service recommendations (ASRs), and the customer can review the full vehicle inspection and approve or decline the quote through a secure microsite from their desktop or smartphone. Online approvals not only ensure a consistent and professional presentation of ASRs, but also facilitate quicker response rates.
Online approvals support the conversation between advisors and customers—educating vehicle owners about service recommendations. When customers better understand recommendations, they are more likely to approve.
This feature is included with Xtime Schedule and Inspect. To get started setting up your dealership with online approvals, connect with your Dealer Performance Specialist or email DPSAdmin@xtime.com and someone will reach out.
Want to learn more about online approvals? Visit Xtime University and select the Online Approvals course. There, practice building a customer quote, learn best practices to ensure you maximize profitability and create a premium ownership experience.