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Home / Fixed Operations

Fixed Operations

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Guide

Discover the Power of Data

Based on the 2024 Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eB…

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Article

Q&A: Addressing Your Service Scheduling Technology

Ensuring that your service scheduling technology meets the needs of your customers, your service team, and your dealership is crucial for maintaining customer satisfaction and profitability. Below, yo…

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Article
Infographic

4 Ways to Tackle Fixed Ops Challenges 

Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience. As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry

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eBook

Make Your Service Workflows Work

Your Guide to Turning Process Frustrations into Opportunities. Dealership workflows don’t always get the credit they deserve, but behind the scenes they are working hard to increase revenue and improve service staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make your

Download the eBook

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Webinar

Maximizing Gross and Efficiency with Xtime’s New Estimating Tools

Join Xtime Performance Management for a walk-through of Xtime's newly expanded pricing tools.

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Quick Tips
Video

Quick Tip: Managing Out of Office Communications

Learn from Daniel Watts how to set up and forward out-of-office messages, so you can always stay on top of incoming text messages from your customers even while you're away.

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Quick Tips
Video

Quick Tip: Xtime Texting Options for Superior Customer Experiences

Texting is a quick, convenient way to communicate with your service customers—not to mention their preferred way to interact with you. Check out these three quick Xtime Texting tips to deliver a superior customer experience.

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Quick Tips
Video

Quick Tip: Effective Media Capture & Presentation

Xtime Performance Manager Tiffani Stefanescu provides a step-by-step overview to help you and your team create well-organized, professional video walkarounds, with tips for preparing for your presentation, looking professional for the customer, and additional talk tracks, tips, and tricks.

eBook

Fixed Operations Change Management Guide

Uses this guide to get set for successful service lane technology implementation.

Download the eBook

Quick Tips
Video

Quick Tip: Holiday Promotions with Xtime Invite

Tiffani Stefanescu is feeling the holiday spirit and so should your dealership! Whether you’re trying to advertise your holiday promotions, or you just want to let your customers know how thankful you are for their business, Xtime Invite can help you get the word out.

Quick Tips
Video

Quick Tip: How to Bulk Edit Op Codes and Services with Daniel Watts

Xtime Sr. Performance Manager Daniel Watts shares how to make bulk edits in Schedule to save you time.

Quick Tips
Video

Tiffani Stefanescu’s 3 Quick Tips for September

Have you tried calling your service department recently? What was the experience like? In this 2-minute video, Xtime Performance Manager, Tiffani Stefanescu, outlines a few minor changes you can make at your dealership to go the extra mile and demonstrate why your service experience is superior.

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