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Modern Fixed Ops Strategy with Skyler Chadwick & Ted Ings

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Modern Fixed Ops Strategy with Skyler Chadwick & Ted Ings

What does it take to compete in fixed ops heading into 2026? Skyler Chadwick outlines the innovations, updates, and dealer‑focused solutions Xtime is unveiling, and the new fixed ops technologies acro…

2025 Fixed Ops Focus Series- Common Fixed Ops Misconceptions image

Video
Webinar

2025 Fixed Ops Focus Series: Common Fixed Ops Misconceptions

This informative session will guide you through how to overcome common misconceptions of fixed ops facing dealers today.

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Service Multimedia Pro

2025 Fixed Ops Focus Series- Service Multimedia Pro

Video
Webinar

2025 Fixed Ops Focus Series: Service Multimedia Pro

This informative session will guide you through how to improve your digital inspection process with our enhanced multimedia solution.

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Video

Selling Capacity: The Untapped Potential in Dealership Service Hours

In this panel from the Fixed Ops Roundtable, Skyler Chadwick (Cox Automotive) and Tully Williams (Niello Company) discuss how to rethink your service scheduling strategy, offering actionable insights service department managers can use to bring more customers into the service lane. Learn how your marketing and service software can work together to maximize every hour and

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Video
Webinar

2025 Fixed Ops Focus Series: Declined Services

This informative session will guide you through how to increase service revenue opportunities with declined services

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How AI and Xtime empower service departments keep up with shifting consumer loyalty

Anya Schlesener, AVP of Operations at Cox Automotive, joins Emma Hancock to discuss rising repair costs and how dealers can leverage technologies, including AI, to address these consumer fears, make the service experience more convenient, and adapt to maintain profitability in these difficult market conditions. Key Takeaways

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Video

More Profitable Service Experiences Need a Better Service Platform

Consumer trends are changing. Flexibility and convenience are key—and that extends to the service department. To drive revenue in fixed ops, it’s critical for dealerships to enhance the service experience. The reward is twofold: Happy customers will return for future service needs—and perhaps even return to trade in and then purchase a new vehicle. To

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Video

Fixed Ops & the Driveway Process: Getting to 100%

In fixed ops, when your driveway processes are done right, customers are happier and service departments see more repeat and referral business, higher retention, and rising profits. In this panel discussion, learn how Niello Company gets to 100% green across check-in, inspections, quotes sent, and approvals using Xtime solutions.

Video

Fixed Ops & the Driveway Process: Getting to 100%

In fixed ops, when your driveway processes are done right, customers are happier and service departments see more repeat and referral business, higher retention, and rising profits. In this panel discussion, learn how Niello Company gets to 100% green across check-in, inspections, quotes sent, and approvals using Xtime solutions.

Quick Tip Daniel Watts

Quick Tips
Video

Quick Tip: Engaging Customers with Declined Services

Discover how custom notifications in Xtime Inspect can help your dealership turn declined services into service revenue and inventory acquisition opportunities. Learn how to identify and engage with customers who have declined a service over a specific dollar threshold.’

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Quick Tips
Video

Quick Tip: Quickly Access Quote Signatures on Demand

Check out this new Xtime feature enhancement to access customer quote signatures in the customer profile.

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Video

Quick Tip: Using Xtime Invite to Promote Summer Service Specials

Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue.

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