Newsletter

Boost CSI through Active Service Delivery Xtime Payment offers robust and streamlined workflows enabling consumers to pay for service directly within Xtime. From both the desktop or tablet, service advisors have the ability to accept credit card payments in the service lane or create an online payment request for the customer to pay at their

Today’s consumers are busier and more discerning than ever, which is why Xtime is constantly striving to help our dealership partners exceed their customers’ expectations. At NADA 2018, we’re showing the new features that will revolutionize the way dealership service departments keep customers coming back.

According to a 2015 Cox Automotive service survey, 50 percent of customers said that knowing the total cost of repairs and maintenance upfront was a critical component of their service experience. Additionally, the 2016 Cox Automotive Maintenance & Repair Study found that 34 percent of customers felt that the dealer will overcharge them—a perception that can be corrected.