2m Read Blog 5 Service Strategies for Overcoming Inventory Shortages Inventory acquisition challenges are an industry-wide issue with a profound impact on profitability. Implement these five service strategies to face down inventory obstacles and overcome supply chain challenges at your dealership. Read More
4m Read ArticleBlog Fixed Ops 2022: Tech Trends to Watch In 2022, dealerships will be looking for ways to promote efficiency within their service departments. At NADA 2022, you’ll have the chance to see how new tools and technologies are making it easier than ever to enhance productivity and increase profits. Read More
1m Read Blog Learn How Top Dealers are Thriving Implement the secrets of high performers so you can work smarter, not harder, for more profitable and more efficient fixed ops. Read More
3m Read ArticleBlog Improve Transparency and Trust with Picture- and Video-Based Communication In the automotive industry, service satisfaction has become an important driver of success. Read More
4m Read ArticleBlog Service in a Lean Inventory Environment With fewer cars to sell, your service department can save the day in three specific ways—driving additional revenue, sourcing used cars, and speeding up recon times. Read More
3m Read ArticleBlogWebinar 4 Best Practices to Improve Customer Experience Accustomed to this level of service, vehicle owners now expect to have customer-centric experiences in your dealership service department. To earn their initial business and to bring them back repeatedly, your dealership needs to adhere to a set of best practices for improving the customer experience through convenience, transparency, and communication. Read More
4m Read Blog 3 Ways Multimedia Can Help Maximize Your Service Department Potential Let’s say that every day you’re asked to fill up a one-gallon water pitcher and given 10 glasses of water that equal your task. Then one day, two of your glasses are taken away, but it’s still your responsibility to deliver the full gallon. How do you deliver the same results with less opportunity to do so? It’s Read More
3m Read ArticleBlog 3 Ways Convenience Creates Opportunity for Your Service Department Convenience has truly become a currency — or at least a deciding factor on where currency is spent. Your customers demand ease and digital interaction throughout the service experience, and you need the efficiency that brings to your service department. Let’s explore some opportunities for that win-win situation. Appointment Scheduling Customer Convenience: Today, people tap Read More
5m Read Blog Xtime Launches FlexPay to Offer Improved Service Financing Options to Dealers and Customers Xtime is integrating with DigniFi to launch FlexPay, an easy-to-use payment option offered directly through the Xtime platform. With FlexPay, dealers can help boost service department revenue while making comprehensive auto repairs more affordable to customers. Read More
5m Read Blog Here Are The Tools You Need to Provide for Your Customer It’s time to go all-in. Have you been dabbling in creating a digital experience for your customer? Many dealers have. Your customer has been telling you for a while, they prefer digital interaction with the ability to self-serve. Your timeline to deliver that experience has been accelerated. Depending on where you are in the digital transformation, you may need to Read More