Engage

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Engage

Provide a superior customer service lane experience with integrated tools to empower your advisors.

Take control of the service lane process with instant access to menus, inspections, recalls, tires and service history with Xtime Engage.


Walk-around


Body Damage


Performance Measurement

Provide a superior service lane experience

Instant access to history, recommendations and more

Consistent check-in and checkout processes

Professional service estimates

Customer engagement tools with Two-Way Text Messaging, Status Boards, Payment

More upsells, better processes and higher retention

JD Power & Associates report a 67-point CSI improvement when a Service Advisor uses a tablet during the service experience*

8.2% increased service retention**

$13K in additional monthly revenue**

*JD Power & Associates report on Technology Impact on Retail Satisfaction 2015.
**Data based on average Xtime dealers as of Q3’2016.

See how Xtime delivers the ultimate service experience.