FAQs

Setup and training are handled on-site by our dedicated team members. We also offer comprehensive support from Performance Managers along with the Xtime Help Center through phone or email, our Client Resource Center, FAQs, product documentation, and on-demand training sessions via Xtime University.

Reach out to our sales team for a demo and discover how Xtime Invite can increase customer retention and profitability.

Xtime Invite allows dealerships to fill shop capacity and increase revenue by sending personalized service reminders and targeted offers to customers, based on previous visits, scheduled maintenance, and declined services.

Xtime Invite is a multichannel marketing tool, backed by automation, that delivers the right message at the right time to the right audience to generate service demand.

Setup and training are handled on-site by our dedicated team members. We also offer comprehensive support from Performance Managers along with the Xtime Help Center through phone or email, our Client Resource Center, FAQs, product documentation, and on-demand training sessions via Xtime University.

Definitely! With automated reminders and convenient scheduling options, Xtime Schedule significantly lowers the likelihood of appointment no-shows. It also offers integrated rideshare scheduling capabilities that deliver convenience to your consumers.

Xtime Schedule integrates with dealer management systems from leading providers including Dealertrack DMS, CRMs including VinSolutions CRM, and numerous other Cox Automotive solutions.

Yes. Customizable menus allow for a clean presentation, consistent pricing, and enhanced personalization by leveraging AI and data intelligence to serve up previously declined services, recalls and warranties, and dealer promotions.

With an intuitive interface and 24/7 booking availability, Xtime Schedule makes service appointment scheduling easy and convenient for your customers.

Send customers text messages throughout the service process with real-time status updates and request payment via text to maximize customer convenience.

Setup and training are handled on-site by our dedicated team members. We also offer comprehensive support from Performance Managers along with the Xtime Help Center through phone or email, our Client Resource Center, FAQs, product documentation, and on-demand training sessions via Xtime University.

We offer comprehensive customer data insights such as previously declined services, helping identify additional revenue opportunities.

Yes, our platform is designed to integrate seamlessly with most CRM systems, pulling in existing customer records to eliminate duplicate data entry. 

Xtime Inspect encourages transparency and trust while increasing approval rates and service revenue with photo and video repair recommendations direct to your customer.

Setup and training are handled on-site by our dedicated team members. We also offer comprehensive support from Performance Managers along with the Xtime Help Center through phone or email, our Client Resource Center, FAQs, product documentation, and on-demand training sessions via Xtime University.

Xtime Inspect enables informed collaboration among dealership personnel through in-dealership chat that can include pictures, video and vehicle status updates.

Xtime Inspect is a complete, digital multipoint inspection tool that improves your service department throughput. Share pictures, video, and real-time status updates to produce faster approvals and higher profits.