9m Read Blog How Dealerships Can Build Loyalty One Service Visit at a Time Insights from the 2026 Cox Automotive Fixed Ops and Ownership Study Read More
4m Read Blog Recapturing Declined Services to Drive Fixed Ops Profitability Matt Warpinski and Tiffani Stefanescu, Directors of Performance Management at Xtime One of the most overlooked opportunities within the fixed ops department lies in recapturing declined services… Read More
1m Read Guide Discover the Power of Data Based on the most recent Cox Automotive Power of Data research study, this comprehensive guide provides a detailed look into the use of data and insights in dealerships, including fixed ops. In this eBook, you’ll discover: Learn how data and insights can help your service department forecast trends, generate and capture demand, become more efficient, Read More
3m Read Blog Fixed Ops Technology Trends to Look for at NADA 2025 Here’s a quick guide to the latest tech trends to look for at NADA in January so you can stay a step ahead of the competition. Omnichannel Technology The service experience is more than fixing cars. It’s a chance for your dealership to interact directly with your customers, diagnose problems, and provide personalized solutions for Read More
5m Read Del Grande Dealer Group "I would say that it’s become a great partnership here in the last year. Some of the most critical pieces of forming a very, very solid partnership have been great communication, understanding, flexibility." Read More
3m Read Brandfon Honda "Our use of Xtime, and especially ServiceTab, has helped increase our labor hours per RO at least 35%." Read More
5m Read First Texas Honda "Everyone made it through implementation and are experts with the Xtime solutions now, That is due to the team of knowledgeable and exceedingly positive people who came to train us. We are thankful for the attention, a sense of urgency and the support we receive. Anyone who partners with Xtime will be better for it." Read More
2m Read Article Increase Dollars per RO with Flexible Customer Financing Are you leaving money on the table? With 36 percent of consumers unable to pay for a $500 auto repair, it’s no wonder so many ASRs go unsold.1 Many forwardthinking dealers offer service financing options, but it’s likely that their current solutions require a separate system. And shuffling between platforms hurts advisor efficiency and makes Read More
3m Read Infographic 4 Ways to Tackle Fixed Ops Challenges Summary New opportunities for fixed ops professionals to achieve rapid growth though digital technology, transparency, and convenience. As a fixed operations professional, it’s crucial to understand your challenges and opportunities so you can implement strategies that keep profits growing and customers satisfied. Here are some tips to tackle the takeaways from the latest Cox Automotive Service Industry Read More
2m Watch Video Quick Tip: Using Xtime Invite to Promote Summer Service Specials Tap into specialized marketing templates that have proven to drive higher customer engagement and incremental revenue. Read More
4m Read Blog 5 tips to turn your service department into a profit-making machine Satisfaction with the dealership shopping experience has increased, according to Cox Automotive’s Car Buyer Journey Study, rose from 67% to 71% between 2024 and 2025. Notably, new-car buyer satisfaction reached 76%, an all-time high1. With service being the money maker of the dealership business, there’s no better time to capitalize on the opportunity to turn Read More
1m Read Infographic 5 Key Service Opportunities from the Cox Automotive Car Buyer Journey Study Read More