We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation

We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation

Jim Roche, Xtime’s SVP of Marketing & Managed Services joined CBT Automotive Network to speak on how dealers are losing out on potential revenue because they are forgetting to focus more on their own service department and the customer. Jim elaborates on the importance of integrated technology and digital retail marketing when it comes to proving a quality customer service experience.



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